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New Vista KY Breaks Ground on New Behavioral Health Clinic in Paris - What: Groundbreaking for a new behavioral health clinic as part of New Vista KY’s care network. - Where: Paris, Kentucky (one of New Vista’s 23 U.S. offices). - Who: New Vista KY, a nonprofit providing behavioral health, substance use treatment, developmental disability services, and primary care. - Why it matters: Expands access to integrated behavioral health services in Kentucky, aligning with New Vista’s mission to support emotional, mental, and physical well-being. - Context: New Vista operates across 30 Kentucky counties with multiple locations and serves a broad community, including children and adults, under nonprofit status.

Clinic Type

Behavioral Health

Address

1531 Main Street, Paris, KY

Phone

18009288000

Email

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Opening Hours

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday

Telehealth

https://newvista.org/emergency/emergency-assessment-telehealth

Emergency Care

24-hour helpline available 1-800-928-8000

Services Offered

  • Mental health services
  • Substance use treatment
  • Developmental disability services
  • Therapy for depression and anxiety
  • Professional counseling services
  • Case management and care coordination
  • Recovery support services
  • Community-based behavioral health programs

Insurance & Payment

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Languages Spoken

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FAQs

What is the open access hours for the Paris clinic?

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Addiction Resource: 7.7/10 (Addiction Resource) (8 reviews (Birdeye))
  • Better Business Bureau (BBB): A+ (BBB) (Not provided)

Patients praise

  • Knowledgeable and caring staff reported at specific locations
  • Recognized as a resource for mental healthcare in the community

Common complaints

  • Reports of unprofessional and rude communication from staff
  • Complaints regarding long wait times and poor follow-through on promised care
  • Disorganization and lack of clear communication during the intake process
  • Dissatisfaction with the quality of care received at certain locations

"It is cruel to give someone hope only for there to be no help or even updates to explain why nothing they promised was delivered."

— LocalityBiz (Review of New Vista, Lexington)

"New Vista in Richmond Kentucky is really good with knowledgeable and caring staff. ... I learned the hard way that not every New Vista location cares about the mental health of their clients."

— Birdeye (Review of New Vista, Richmond)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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