West Tennessee Healthcare Henry County Hospital ...
Critical Care Medicine • Paris, TN • Since 1950
About
Summary: West Tennessee Healthcare is a not-for-profit hospital system based in Jackson, Tennessee, serving West Tennessee. It anchors Jackson-Madison County General Hospital and operates multiple facilities with centers of excellence in Women & Children, Cancer, Emergency Services, Rehabilitation, and Cardiac care. The system has 4 offices in the United States (headquarters at 620 Skyline Drive, Jackson, TN 38301) and a broader service footprint across about 9,000 square miles, supporting more than half a million people. Key details: - Type: Public/NPO healthcare system - Founded: 1950 - Revenue: Approximately $8.2M (headline figure) - Net workforce: around 1,046 employees - Primary hospital: Jackson-Madison County General Hospital (635 licensed beds) - Notable services: Women & Children, West Tennessee Cancer Center, Emergency Services, West Tennessee Rehabilitation Center, Tennessee Heart Center - Contact: info@wth.org; main phone numbers 731-541-5000 / 731-541-5087 / 731-855-7570 - Locations: 4 offices in the U.S., headquartered in Jackson, TN - Related context: Has had interactions with local Tennessee health systems and regional facilities, including a 2018-03-27 business move involving hospital ownership transitions in Tennessee If you’re specifically looking for Henry County Hospital or Paris, Tennessee details: West Tennessee Healthcare’s core facilities are centered in Jackson, TN, with its primary anchor hospital in Jackson. Paris/Henry County facilities are not listed as one of the four U.S. locations for West Tennessee Healthcare in the provided materials. For precise Henry County or Paris-specific information, you may want to check direct facility listings or local health system partners.
Clinic Type
Critical Care Medicine
Address
301 Tyson Ave, Paris, TN 38242, USA
Phone
+1-731-642-1220
info@wth.org
Opening Hours
24 hours a day, 7 days a week
Telehealth
Available for Neurology and Cardiology consultations in emergency settings
Emergency Care
Emergency Department provides 24/7 emergency care and stabilization; transfer coordination to higher levels of care
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What services does the Emergency Department provide?
The Emergency Department provides 24/7 emergency care for adults and children, with staff experienced in evaluating and stabilizing emergency conditions.
Can patients expect transfer coordination for advanced specialty services?
Yes, the Emergency Department offers stabilization and transfer coordination for patients needing advanced cardiac, neurological, trauma, surgical, or intensive care services.
Is telemedicine available, and in what specialties?
Yes, telemedicine consultation support is available in Neurology and Cardiology to assist emergency providers with complex cases.
What is the contact number for making an appointment or inquiries?
Call for an appointment: 731-642-1220. General questions may be directed to the hospital’s main numbers listed on the site.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Momentary Labs: 4 out of 5 (4★ overall patient satisfaction) (281 patient surveys)
- MedicalRecords.com: 2.7 (52 reviews)
- Yelp: Not shown in provided snippet (Not shown in provided snippet)
- Healthgrades: Patient Experience: 71% would definitely recommend; 75% gave 9 or 10 (ratings distribution) (Not shown in provided snippet)
Patients praise
- High doctor communication in patient experience metrics
- High rates of cleanliness and quietness (HCAHPS-based)
- Meaningful share of patients would definitely recommend / high top-box ratings (9–10)
Common complaints
- Negative patient comments about ER wait times and slow front office/ER service
- Complaints about poor communication and lack of professionalism
- Billing/administrative irritation mentioned (unexpected bill after visit)
"“Absolutely the worst E.R. I’ve ever been to. If I could give them negative stars I would!”"
— MedicalRecords.com – Henry County Medical Center"“The ER is the worse. Front office staff are rude and not friendly at all And if you ever get back in the ER they are slow. I waited 5 hours to try and get ...”"
— Yelp – Henry County Medical Center"“The hospital's top strength is in doctor communication, where 88.0% of patients reported that doctors always communicated well…”"
— Momentary Labs – West Tennessee Healthcare Henry County Hospital (HCAHPS-based)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Henry County Hospital Receives Zero Harm Award | radio NWTN — Sep 23, 2025
- Henry County Reopening of Geriatric Psych Unit at Lake Haven Behavioral Health - West Tennessee Healthcare — Aug 29, 2025
- Henry Co. Hospital Takes Next Step In Connected Healthcare | radio NWTN — Jul 7, 2026
- Paula Bell, Chief Executive Officer, West Tennessee Healthcare Henry County Hospital - caa | Capital Analytics Associates — Nov 25, 2025
- Henry County Hospital shares sunny financial news - Paris Post-Intelligencer — Dec 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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