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About

NorthShore Gastroenterology & Endoscopy Centers is a privately held hospitals/health care provider offering GI care, including endoscopy, with a focus on acid reflux, abdominal pain, and GI disorders. Founded in 1989 and based in Westlake, Ohio, the practice serves the western and southern Cleveland suburbs and works with primary care physicians to diagnose and treat GI conditions using advanced technology. The company operates 4 offices (primarily in Westlake, OH; plus locations associated with the Westlake area and one in Westlake Village, CA) and employs about 13 staff, with annual revenue around $12.9M. Contact: multiple local numbers listed, main HQ at 850 Columbia Road, Westlake, OH 44145. If you’re specifically seeking gastroenterologists in Westlake or Parma, this provider lists Westlake locations and serves the Cleveland suburbs, but does not appear to have Parma-specific offices.

Clinic Type

Gastroenterology

Address

Brooklyn & Westlake, OH

Phone

440-808-1212

Email

Research@NorthShoreGastro.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo Local: 3.0 out of 5 stars (12 reviews (Yahoo))
  • BestProsInTown (Westlake): Not explicitly aggregate-rated but shows 96 reviews (96 reviews (BestProsInTown))
  • BestProsInTown (Brooklyn/Parma area): Not explicitly aggregate-rated but shows 122 reviews (122 reviews (BestProsInTown))

Patients praise

  • Compassionate and caring medical staff/physicians
  • Professionalism and expertise during procedures like colonoscopies and endoscopies
  • Clean and well-maintained facilities
  • Effective treatment plans for some chronic conditions like ulcerative colitis

Common complaints

  • Unprofessional or incompetent staff/providers reported in some reviews
  • Issues with communication, scheduling, or pretesting instructions
  • Some patients expressed dissatisfaction with care quality or discontinuation of care
  • BBB profile notes failure to respond to a customer complaint

"Shoutout to the entire medical team at North Shore for their caring and expert treatment! The anxiety and trepidation leading up to my first colonoscopy was quickly relieved by the caring and..."

Yahoo Local (Thomas W.)

"Don't waste your time with this establishment. They are unprofessional as well as incompetent. I had a procedure scheduled there and called to verify pretesting information. First of all I called..."

Yahoo Local (Evil S.)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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