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About

Summary: Health Express Urgent Care & Occupational Health Centers is a private urgent care provider based in Parma, Ohio, with 6 US locations including Parma HQ. Founded in 2014, it offers walk-in urgent care, telehealth, and a comprehensive occupational health program for employers (drug screens, TB/COVID testing, DOT physicals, workers’ comp, etc.). They emphasize same-day test results, discount rates for workplace services, and claim strong patient experience. Services include X-ray, immunizations, physicals, trauma care (fractures, sprains, lacerations), and various workplace medical clearances. Phone numbers and multiple Ohio office locations (Parma HQ, Mayfield Heights, North Ridgeville, Avon Lake) are listed. Open 7 days a week and accept most insurance. For employer occupational health accounts, contact Nicole Kirch.

Clinic Type

Pediatrics

Address

Parma, Ohio (Health Express Urgent Care Parma)

Phone

+1(216) 777-2155

Email

billing@healthexpressuc.com

Opening Hours

7 days a week with extended hours

Telehealth

Yes, telehealth visits available

Emergency Care

Urgent care for pediatric needs; not a hospital emergency department

Services Offered

  • Pediatric care
  • Urgent care
  • Well-child visits
  • Immunizations & vaccine updates
  • Sports and school physicals
  • Growth & development tracking
  • Preventive screenings
  • Rapid strep testing
  • Flu testing
  • COVID-19 testing
  • On-site X-rays
  • Concussion assessments
  • Hydration and stretching guidance
  • Allergy management
  • Asthma management
  • Nebulizer treatments
  • Petty injuries care (stitches)
  • Minor burns, bug bites care
  • Rashes and skin irritations care
  • Newborn to age 18 care

Technology & Equipment

  • On-site X-rays
  • Telehealth capability

Insurance & Payment

  • Most major insurance plans
  • Medicaid

Insurance-friendly — accepting most plans including Medicaid; exact plans not listed

Self-pay, Insurance billed to primary/secondary plans

Languages Spoken

Pricing

  • Accepts most insurance including Medicaid; self-pay options available; pricing not listed on page

Current Offers

Walk-in welcome

FAQs

Walk in or appointment?

Walk in anytime or check in online to save your spot.

Do you accept insurance?

Yes, we accept most major insurance plans and Medicaid.

What ages do you treat?

We care for patients from newborn through age 18.

Do I need an appointment?

No. Walk in anytime or check in online to save your spot.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye / Google Reviews: 4.6 out of 5 stars (based on 1,345 reviews) (1,345 reviews aggregated via Google/Birdeye)
  • BestProsInTown: Not explicitly stated as an average, but generally favorable context mentioned (246 reviews listed)

Patients praise

  • Efficient and fast service with minimal wait times
  • Professional, friendly, and caring clinical staff (doctors, nurses, receptionists)
  • Clean and well-equipped facility
  • Convenient online appointment scheduling and walk-in availability

Common complaints

  • Reports of unprofessional or rude staff behavior in some instances
  • Complaints regarding business management and organizational issues from employees
  • Concerns about work-life balance and compensation for staff

"This was an incredible experience. Super clean, the entire medical staff was amazing. Super fast and efficient."

LocalityBiz user review

"The only reason I'm even giving 1 star is because I have to in order to post and WARN people. COMPLETELY UNPROFESSIONAL AND RUDE STAFFING."

Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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