Urgent Care and Express Care Clinics - Cleveland Clinic
Urgent Care • Parma, OH
About
Summary: - The page describes Huron Hospital Behavioral Med, a Cleveland Clinic-related health center in Cleveland, Ohio, specifically the Stephanie Tubbs Jones Health Center. - It notes an Express Care Clinic for urgent care near you, plus primary and specialty services. - Company details show a small operation with 10 employees and annual revenue under $1M, affiliated with Cleveland Clinic. - Contact: 800.223.2273 or 216.767.4242; headquarters in Cleveland. - Categories include healthcare, primary care, Cleveland Clinic, urgent care, and specialty services.
Clinic Type
Urgent Care
Address
13951 Terrace Rd, Cleveland, Ohio 44112-4399, US
Phone
800.223.2273
chp@ccf.org
Opening Hours
Open Monday – Friday, 8 a.m. – 7:30 p.m. and Saturday – Sunday, 8 a.m. – 3:30 p.m.
Telehealth
Non-emergency express care options; virtual visits available for nonemergency concerns (MyChart app)
Emergency Care
If you have chest pain, shortness of breath, dizziness, a severe headache, broken bone, or other serious problems, go to emergency department or call 911.
Services Offered
Insurance & Payment
Payment, including co-pays, is required at time of service.
Languages Spoken
—
FAQs
Have questions about payment?
Most insurance plans are accepted. Payment, including co-pays, is required at time of service.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google/Birdeye (Brecksville Express Care): 3.6/5 stars (8 reviews)
- Google/Birdeye (Macedonia Express Care): 3.1/5 stars (81 reviews)
- Birdeye (Shaker Heights Express Care): 5/5 stars (1 review)
Patients praise
- Fast and efficient service for some patients
- Professional and knowledgeable staff/providers
- Clean and well-maintained facilities
- Helpful front desk reception
Common complaints
- Long wait times
- Inconsistent communication or staff professionalism
- Issues with appointment scheduling and cancellations
- Dissatisfaction with diagnostic accuracy or treatment plans
"Friendly, fast, competent, efficient. Three patients before me yet I was home by 9:30. Front Desk, Medical Tech and Physician Assistant were top notch."
— Yelp (Express Care - Cleveland Clinic Brooklyn)"Dr was ok but the three hour wait is ridicilous abd the fact that the dr gave me ointment for my infected eye i lost the tub and they would not refill it... these people have no idea what they are doing."
— Birdeye (Cleveland Clinic Macedonia Express and Outpatient Care)"I waited for 2 hours & my 7 year old was really sick it just takes way way way to long. I would recommend just going to the walk in urgent care down the road... I would not recommend going here!"
— LocalityBiz (Cleveland Clinic Brunswick Express Care Clinic)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Why Cleveland Clinic is converting Express Care locations - Crain's Cleveland Business — Jul 10, 2026
- Solon Family Health Center - Solon - OH - Express Care Clinics — Jun 27, 2026
- Facebook — Jan 25, 2026
- Cleveland Clinic Quietly Turns Willoughby Hills Express Care Into Full — Jul 10, 2026
- Cleveland Clinic to add urgent care, therapy and orthopedic services in Wadsworth — Jun 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Parma
Health Express Urgent Care & Occupational Health Centers offers walk-in urgent care in Parma, Ohio (HQ in Parma) with multiple Ohio locations including Mayfield Heights, North Ridgeville, Avon Lake. Services include urgent care visits, occupational health, immunizations, physicals, x-ray diagnostics, drug testing, DOT exams, workers’ comp, and telehealth for workplace or home. Open 7 days a week and accept most insurance. Notable details: founded 2014, privately held, about 39 employees, revenue around $2.7M. For Parma area, convenient walk-in option with same-day test results and extensive occupational health services. Contact: multiple local numbers or call 440-368-8818 (general).
Hometown Urgent Care is a private Ohio-based urgent care provider with 33 clinics nationwide (primarily Ohio). They offer same-day care 7 days a week, urgent/occupational health, and telehealth services. Their Parma-related information isn’t detailed on the site, but the company operates in Ohio with locations including Beavercreek (HQ) and others in the state. For Parma-specific online check-in and walk-in options, the site suggests nationwide online services and local Ohio clinics may support walk-ins; however, Parma location details or a dedicated Parma online check-in are not explicitly listed on the page you provided. Key takeaways: - Ohio-focused urgent care with multiple locations; Parma support not explicitly listed. - Services: urgent care, occupational health, telehealth, clinical services. - Online check-in likely available through their main site, but Parma-specific availability isn’t confirmed here. - Contact: 937-404-1101 (general). For Parma-specific care, check the site’s locations or contact to confirm online check-in/walk-in options.
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