Urology Care - Cleveland, OH - MetroHealth
Urology • Parma, OH • Since 1837
About
MetroHealth Parma is part of The MetroHealth System, a nonprofit, Level I Adult Trauma and Level II Pediatric Trauma center based in Cleveland, OH. As a teaching affiliate of Case Western Reserve University, MetroHealth operates multiple sites in Cuyahoga County, including the Parma area, offering comprehensive care with a focus on urology services among primary, specialty, and emergency care. The system emphasizes preventive well visits and has a large workforce and network of health centers. If you’re seeking Urology Care in Parma, MetroHealth provides access to urology specialists within their Cleveland-area network, backed by a teaching-affiliated hospital system and emergency/trauma capabilities.
Clinic Type
Urology
Address
MetroHealth Main Campus Medical Center, 2500 MetroHealth Drive, Cleveland, OH 44109
Phone
+1 216-778-4391
mychart@metrohealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What conditions do you treat?
A range of urologic conditions including BPH, blood in urine, difficulty urinating, elevated PSA, erectile dysfunction, kidney stones, overactive bladder, prostate cancer, tumors of kidney/bladder, urinary incontinence, among others.
What to expect at first appointment?
Medical history review, discussion of symptoms, physical exam, possible urinalysis or other diagnostic tests.
What is the reason for the procedure and what it involves?
The page mentions discussing the reason for the procedure and what it involves, and encourages asking staff any questions.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Irma Lengu): 4.0/5 (7 ratings) (2 reviews)
- WebMD (Erin Buckley): 4.0/5 (3 ratings) (3 reviews)
- Vitals (Dr. Carvell Nguyen): 3.5/5 (3 reviews)
- Google (MetroHealth Parma ER/Urgent Care): 2.9/5 (76 reviews)
- Yelp (MetroHealth System - Parma): 2.3/5 (6 reviews)
- MetroHealth website (Dr. Albert Kim): 4.6/5 (135 ratings) (30 reviews)
Patients praise
- some individual providers praised for being knowledgeable, thorough, and compassionate
- accessibility and 24/7 availability of emergency services in Parma noted as a strength
- some patients report positive, smooth experiences with appointments at the Parma location
Common complaints
- reports of cold, arrogant, or dismissive bedside manner from some providers
- perceived lack of communication or follow-up from staff and doctors
- complaints regarding long wait times and unorganized check-in processes at the Parma facility
- allegations of misdiagnosis or inadequate testing in some instances
- frustration with administrative or billing processes at the emergency/urgent care services within the broader facility
"He is cold and comes across as arrogant, lacks communication skills... I can NOT recommend him."
— Vitals (Review of Dr. Carvell Nguyen)"She seems oblivious and unwilling to help me... She also rushed me out of her office."
— WebMD (Review of Dr. Irma Lengu)"Erin is the absolute best urology doctor there is!!!... I recommend her 1000%!!!!"
— WebMD (Review of Erin Buckley)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Carvell Nguyen, MD - Cleveland, OH - Urologic Oncology — Jun 12, 2026
- General Urologist job with The MetroHealth System | 110671114 — Mar 26, 2026
- Dr. Tyler Trump, MD - Cleveland, OH - Urology — Apr 13, 2026
- Robert Dolinga, PA-C - Beachwood, OH - Urology - Request Appointment — Jun 2, 2026
- Dr. Bradley Gill, MD, MS - Mayfield Hts, OH - Men's Health, Sexual Medicine - Request Appointment — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urology clinics in Parma
Urology Partners, LLC is a private medical practice in Cleveland, Ohio, offering urologic care and accurate diagnoses aimed at patient well-being. The practice has been serving the community for over 50 years, operates two Cleveland offices, and employs six staff. Key details: - Services: Urology-focused care and diagnostic remedies - Locations: Cleveland, OH (HQ) with two offices in the Cleveland area - Contact: Main phone numbers 216-941-0333, 440-892-6600 - Website: urologypartners.net - Workforce: 6 employees (medical, customer service, and technical roles) - Notable presence: Active in local healthcare networks; modest online footprint with steady growth in referrals and online engagement If you’re specifically seeking urologic care in Parma, note that Urology Partners are based in Cleveland with two local Cleveland-area offices; for Parma, you may want to confirm closer location options or updated patient access details directly with their office.
Summary: University Hospitals Parma Medical Center (Parma, Ohio) is a nonprofit, full-service 332-bed community hospital founded in 1961. It offers extensive urology-related care within a network of more than 500 physicians across 30+ specialties, including urology services as part of its broader heart & vascular, cancer, orthopedics, and rehabilitation programs. The Parma campus, part of University Hospitals, provides emergency, inpatient, and outpatient services and serves Northeast Ohio communities such as Parma, Brooklyn, Seven Hills, and North Royalton. Contact: main numbers 440-743-4020 / 440-743-3000. Website: uhhospitals.org/locations/uh-parma-medical-center.
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