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About

One Behavioral is a mental health care provider based in Houston, TX, offering online or in-person behavioral health services with or without insurance. Founded in 2016, the company emphasizes matching clients with the right healthcare provider and clarifying insurance benefits. They operate 2 U.S. offices (Houston HQ and Friendswood, TX) and serve clients nationwide with a focus on accessible, personalized care. For a Pasadena-specific inquiry, note there is no Pasadena location listed; the U.S. offices are in Houston and Friendswood. Contact: contact@texasbehavioral.com or (713) 429-5325. Website: onebehavioralhealth.com.

Clinic Type

Behavioral Health

Address

3407 Spencer Hwy. Suite 200 Pasadena, Texas 77504

Phone

713-429-5325

Email

contact@texasbehavioral.com

Opening Hours

Mon-Fri 8AM – 5PM

Services Offered

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Team

  • Leslie Cherubin
  • Lauren R. Hilz
  • Catherina Lawson-Dun
  • Amy Loz
  • Lindsey Wilkins

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ReviewsOnMyWebsite (aggregating Google): 4.5/5 (based on 455 reviews, primarily Google) (455)
  • Trustpilot: 2.8/5 (3)
  • Zocdoc (company-wide): 4.84/5 (1,281 (across multiple locations))

Patients praise

  • Professional service providers noted by some patients

Common complaints

  • Difficulties with administrative management and systems
  • Billing issues and refund delays
  • Provider no-shows or chronic lateness
  • Poor clinical documentation or lack of communication from providers

"Dr. Syed Zaidi is constantly late for meetings and does not take careful clinical notes... It took 30 days to get a call back from him... For your own mental health avoid this doctor at all costs."

— ReviewsOnMyWebsite

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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