Keck Medicine of USC Cardiovascular Institute
Cardiac Care • Pasadena, CA
About
Keck Medicine of USC Cardiovascular Institute in Pasadena offers comprehensive heart health services including cardiology, electrophysiology, interventional cardiology, cardiothoracic surgery, vascular surgery, and preventative cardiology. The clinic features an Advanced Multidisciplinary Atrial Fibrillation clinic and provides diagnostic testing and treatment for cardiovascular conditions. Located at 590 S. Fair Oaks Ave Suite 307 in Pasadena, California, the clinic accepts most insurance plans.
Clinic Type
Cardiac Care
Address
590 S. Fair Oaks Ave Suite 307, Pasadena, CA 91105
Phone
(855) 532-5729
pfscustomerservice@med.usc.edu
Opening Hours
8:00 AM - 5:00 PM
Emergency Care
Call 911 or go to the nearest emergency room.
Services Offered
Insurance & Payment
Specific plans not listed; verify with office.
Online Bill Pay, Insurance billing
Languages Spoken
—
FAQs
What insurance plans are accepted?
Keck Medicine of USC accepts most insurance plans; verify with Customer Service.
What should I bring with me when I come to the clinic?
Bring your ID and insurance information.
What if I need to make an appointment or inquire about a bill?
Please contact the Customer Service Department at (855) 532-5729. Additionally, Keck Medicine of USC offers an Online Bill Pay service for your convenience.
What insurance plans do you accept?
Keck Medicine of USC accepts most insurance plans. To confirm whether your specific insurance is accepted, please call (818) 952-4730 or visit our insurance page.
What should I do if I experience a medical emergency after I get home?
Call 911 or go to the nearest emergency room.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: Variable (some high, some low) (Multiple reviews per provider on third-party sites)
Patients praise
- Doctors described as patient, informative, and cheerful
- High trust in provider medical judgment over many years
Common complaints
- Difficult to schedule appointments
- Poor phone responsiveness or long hold times
- Staff unprofessionalism or rudeness
- Administrative errors such as medical record mix-ups
"Unfortunate to write this review because Dr. Rao was excellent; however, navigating the office staff is nearly impossible, so I can no longer see her."
— Healthgrades"I have been going to Dr. Luu for a few years for my Pacemaker. He is particularly patient and cheerful. I ask a lot of questions, but he won't let me get ahead of myself, and he is reassuring as to my heart health."
— HealthgradesSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Keck Medicine of USC debuts new, state-of-the-art Pasadena location - Keck Medicine of USC — Oct 3, 2025
- Keck Medicine of USC expands world-class care in Pasadena — Oct 3, 2025
- Keck Medicine Pasadena: State-of-the-Art Facility - Pasadena Mag — Sep 2, 2025
- USC medical offices open at 590 N. Fair Oaks Ave. in Pasadena | Urbanize LA — Oct 8, 2025
- News Release: Keck Medicine of USC expands world-class care in Pasadena — Oct 3, 2025
Information sourced from the clinic's website as of July 10, 2026.
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