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Clinic Type

Emergency Medicine

Address

Neighbors Emergency Center – Pasadena, Fairmont Crossing shopping center, Fairmont Parkway, Pasadena, TX

Phone

(281) 487-0339

Email

billing@neighborshealth.com

Opening Hours

24/7 emergency service; 23-hour observation mentioned

Emergency Care

Emergency medical care 24/7; observation services (23-hour)

Services Offered

  • emergency care
  • emergency medicine
  • pediatric emergency care
  • imaging
  • labs
  • 24/7 emergency department
  • observation services
  • online bill pay

Insurance & Payment

  • We welcome all private insurance plans. While we may be considered an out-of-network provider, state and federal laws require insurance carriers to pay in-network benefits for emergency medical treatment.

We welcome all private insurance plans. May be out-of-network; state and federal laws require in-network benefits for emergency medical treatment. We cannot bill Medicare, Medicaid, or Tricare at this facility due to federal regulations.

online bill pay, cash, credit/debit cards, insurance on file, Pay Your Bill Online

Languages Spoken

Pricing

  • Price transparency available (see https://nec24.com/price-transparency)

FAQs

What insurance plans are accepted?

We welcome all private insurance plans; may be out-of-network; emergency care benefits governed by law.

Can Medicare/Medicaid/Tricare be billed?

We cannot bill Medicare, Medicaid, or Tricare at our facility due to federal regulations.

How do I pay my bill?

Pay Your Bill Online: Neighbors Emergency Centers is pleased to offer online bill pay.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.7 out of 5 stars (~929 reviews)
  • Apple Maps: 72% favorable rating (47 ratings)

Patients praise

  • Compassionate, professional, and knowledgeable medical staff in certain departments
  • High quality of surgical and specialized care units like ICU/cardiology
  • Clean and comfortable facility environment

Common complaints

  • Long emergency department wait times
  • Perceived lack of staff responsiveness or attentiveness in some instances
  • Concerns regarding communication and patient care quality from certain staff members

"I have been here for 3 hours. They just take vitals. Lots of patients waiting. Taking forever in the emergency room. Been to many hospitals, but this one is a nightmare."

Pasadena.canadacompanies.net user review

"Horrible for Emergency. But had surgery here and care was excellent.. compassionate professional kind caring staff.. I thank you. I was terrified."

Loc8NearMe user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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