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About

Pasadena Primary & Specialty Care Clinic is a UCLA Health facility in Pasadena, California, offering primary care and specialty services including endocrinology, rheumatology, and obesity medicine. The clinic provides in-person and online video visits with family medicine and internal medicine physicians, operating Monday through Friday from 8 a.m. to 5 p.m.

Clinic Type

Family Medicine

Address

Pasadena, CA

Phone

626-304-0070

Email

—

Opening Hours

8:00 am - 5:00 pm

Telehealth

In-Person Visit, Online Video Visit

Services Offered

  • Primary care
  • Specialty care

Team

  • Melody C. Avakian, DO — DO
  • Dina S. Kamel — MD
  • Alice S Kim — MD
  • Eric Liu — MD, MPH
  • A MSine D. Mistry — DO
  • Cristina H. Nguyen — MD, MHA, MS
  • Sharjil Shamim — MD
  • Laura Sue — MD, MPH

Insurance & Payment

—

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 1.8/5 stars (10 reviews)
  • Birdeye/Google (Pediatrics): 5/5 stars (5 reviews)

Patients praise

  • Some patients report positive, kind, and helpful interactions with specific physicians
  • Positive experiences reported in the pediatric department

Common complaints

  • High unexpected billing costs for initial/establishing care visits
  • Difficulty with insurance coverage and billing transparency
  • Challenges with patient communication and responsiveness
  • Inaccurate or disputed medical chart documentation

"I was charged $500 for a video consultation for birth control. It was a 15 minute call and my doctor was 15 minutes late... You'll get scammed by getting here."

— Birdeye/Google review

"I was told that my insurance was in network before I stepped into my appointment-- then was told a few weeks later that my specific Cigna plan actually doesn't cover this institution."

— Birdeye/Google review

"I've been working with Dr. Cynthia Nguyen at this office. She is soo kind and helpful!"

— Yahoo Local review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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