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About

Summary: Immunization Services are provided by the Pasadena Public Health Department as part of the City of Pasadena’s Public Health division. These services typically include immunization clinics, guidance on required vaccines, and immunization records for residents. The Public Health Department operates within the City’s full-service government structure, supporting community health through programs and services funded by the City’s operating budget. For details on schedules, eligibility, and specific vaccines available, please visit the City of Pasadena Public Health or Immunization Services page on the city website.

Clinic Type

Travel Medicine

Address

1845 N. Fair Oaks Ave., Second floor, Room 2130

Phone

(626) 744-6121

Email

SMHD-Promo@cityofpasadena.net

Opening Hours

Mondays and Wednesdays 8:30 a.m.–11:30 a.m. and 1:30 p.m.–4:30 p.m.

Services Offered

  • Vaccinations for Children (VFC)
  • Vaccines for Adults (VFA)
  • Immunizations
  • Immunization records replacement
  • TB testing and screening
  • HIV testing and screening
  • Travel and Immunization Clinic
  • Immunization pricing
  • Clinic hours
  • Clinic location and room
  • Travel health guidance

Insurance & Payment

—

PPHD does not bill health insurance; does not bill or bill on behalf of clients; does not provide ICD-10/CPT codes for reimbursement

Clinic fee of $26 in addition to the cost of vaccinations and certifications

Languages Spoken

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Pricing

  • Vaccine and Immunization Price List (PDF)
  • A $26 clinic fee charged in addition to vaccine costs; clinic fee includes documentation review by licensed staff; does not bill health insurance

FAQs

Is there a clinic fee, and what does it cover?

A $26 clinic fee will be charged in addition to the cost of vaccinations and certifications. The clinic fee includes documentation review by licensed staff.

Does PPHD bill health insurance for vaccines or services?

No, PPHD does not bill health insurance and does not accept health insurance as a means of payment.

Can I get a copy of my immunization records replaced?

Yes—the Immunization Clinic offers immunization record replacement.

What are the clinic hours and where is the service located?

Clinic hours are Mondays and Wednesdays 8:30 a.m.–11:30 a.m. and 1:30 p.m.-4:30 p.m. The services are located on the Second floor, Room 2130 at 1845 N. Fair Oaks Ave.

If I need assistance without access to a computer, whom should I call?

Call (626) 744-6121 for assistance.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Note: May include data from Pasadena, TX): 2.4/5 stars (10 reviews)
  • MapQuest (linking to Yelp): 5.0/5 stars (9 reviews)

Patients praise

  • Efficient service for obtaining vital records like birth certificates
  • Helpful and friendly staff in some interactions
  • Access to specific travel-related immunizations like Yellow Fever

Common complaints

  • Difficulty reaching the department by phone or email
  • Reports of rude or condescending behavior by some staff
  • Frustrations regarding document processing and express services

"PHD is unreliable and not people centered. I called several times to get a vaccine that they promote on their website. I got NO response, by phone or email."

— Yelp / MapQuest review

"Was here for my Daughter's birth certificate... it was very quick. Again... it was also very quick service. Staff were helpful and friendly."

— A Better Place review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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