Behavioral Health Services | Pasco, WA - Lourdes Health
Behavioral Health • Pasco, WA • Since 1916
About
Lourdes Health in Pasco, WA offers comprehensive behavioral health care as part of its integrated services for the Tri-Cities area. Key points: - Behavioral health services include inpatient and outpatient care, with the Lourdes Counseling Center being the largest provider of behavioral health services in southeastern Washington. It operates a 22-bed licensed psychiatric hospital and a 16-bed certified crisis triage facility. - The Counseling Center provides a full continuum of care, from crisis stabilization to ongoing treatment, and is part of Lourdes Health’s broader health system that also offers primary care, occupational health, and medical/surgical services. - Access and locations: Services are available through Lourdes Health facilities in Pasco and nearby communities (multiple offices in Pasco and Richland). - Leadership and staff: Careers and roles within behavioral health include licensed professional counselors, registered nurses, mental health clinicians, and other allied health professionals (e.g., SLPs, OT, CMA roles tied to behavioral health and related clinics). If you’re seeking specific programs, treatment options, or contact details for Lourdes Behavioral Health, I can pull out the exact services offered (inpatient vs. outpatient, crisis services, counseling options) and provide direct contact information.
Clinic Type
Behavioral Health
Address
1175 Carondelet Dr. Richland, WA 99354
Phone
+1-509-547-7704
patient.portal@lourdesonline.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Department on site; 911 should be called for crisis
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What is the age range for patients?
The behavioral health program serves adults ages 18+.
How do I schedule an assessment?
To Schedule An Assessment, Call 509.943.9104.
Who can refer a patient?
Referrals can be made by physicians, psychologists, psychiatrists, social workers, ministers, nurses, home health agencies, nursing homes, family members or caregivers, teachers and other community partners. Individuals may also self-refer.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report (Patient Experience Score): 3 out of 5
- MedicalRecords.com: 3.4 out of 5 (70 reviews)
- Healthgrades: 62% recommend (patient experience)
Patients praise
- Some patients report professional and knowledgeable care in specific departments like the ER or surgical specialties
- Appreciation for individual providers who are thorough and show good rapport
Common complaints
- Rudeness and lack of compassion from nursing or support staff
- Long wait times and scheduling issues
- Poor communication regarding appointments and referrals
- Issues with billing practices and high costs
- Physical facility concerns such as discomfort and maintenance issues
"My Emergency Room experience was superb! Each department that saw me was kind, professional, and very knowledgeable."
— MedicalRecords.com"Rude outpatient services staff. No online patient record portal for mental health patients (yet). Huge delay in file transfer to new provider."
— Yelp"I had an appointment at 8am and a text confirming it... Im told that they won't see me after sitting for 10 minutes... She half smiled and didnt care abkut my situation."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Suicide Prevention Awareness Month: A Time to Reach Out — Sep 12, 2025
- Andre Bowers, DNP, Joins Lourdes Behavioral Health — Oct 7, 2025
- Local program supports seniors facing loneliness, life changes | Tri-Cities Area Journal of Business — Mar 30, 2026
- Seattle-based provider buys vacant building to open in-patient facility | Tri-Cities Area Journal of Business — Nov 13, 2025
- Lourdes Health & Trios Health Offering a Free Walk-In Heart Health Screening Event on February 28 — Jan 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Pasco
Tri-Cities Community Health (Pasco, WA) offers integrated care across dentistry, behavioral health, and WIC services at multiple locations in the Tri-Cities area (HQ in Pasco; additional offices in Pasco and Richland). Key points: - Dentistry: Dental services as part of comprehensive primary care. - Behavioral Health: Behavioral medicine integrated with primary care. - WIC: Access to Women, Infants, and Children nutrition program. - Locations: 10 offices across Pasco and Richland, including 800 W Court St (HQ) and other Pasco/Richland addresses. - Access: Nonprofit, low-cost/affordable care regardless of income or legal status. Contact: info@mytcch.org | Phone: (509) 547-2204 If you need a specific location or service availability (e.g., next-available dentistry appointment or WIC eligibility), I can look up the closest office and current hours.
Summary: West Pasco Clinic is a medical facility associated with Columbia Basin Health Association (CBHA). CBHA is a small private real estate firm (per the extracted data) with a healthcare focus in its services, currently operating 3 offices including locations in Othello, WA and Sacramento, CA, plus a London address listed in the records. The organization’s healthcare-related tie-ins include mental health, health care, and family medicine services, but CBHA itself is described as a real estate company in the provided highlights. The “West Pasco Clinic” is not listed as a separate CBHA facility in the provided location data, so its direct details (address, services, providers) aren’t specified here. If you’re specifically seeking West Pasco Clinic’s services under CBHA, you may want to contact CBHA directly at 1-916-557-1166 or response@cccbha.org, or visit cbha.org for confirmation of clinics, services, and exact locations.
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