West Pasco Eye Care in Pasco
Eye Care • Pasco, WA
About
West Pasco Eye Care is a private eye care practice based in Pasco, WA, with three offices on Burden Blvd. They offer comprehensive eye services including eye exams, eyewear and contact lenses, and co-management for LASIK and cataract procedures, plus diabetic eye exams. The clinic emphasizes a wide range of eyewear brands and frames to help patients see clearly. Team size is small (2 employees), with administrative and general management roles. Contact: (509) 543-9898. Website: westpascoeyecare.com.
Clinic Type
Eye Care
Address
7001 Burden Blvd, Pasco, WA 99301
Phone
(509) 543-9898
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Opening Hours
Monday 8:00am-5:00pm; Tuesday 8:00am-5:00pm; Wednesday 8:00am-5:00pm; Thursday 8:00am-5:00pm; Friday 8:00am-3:00pm; Saturday Closed; Sunday Closed
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
- Monday 8:00am-5:00pm - Tuesday 8:00am-5:00pm - Wednesday 8:00am - 5:00pm - Thursday 8:00am-5:00pm - Friday 8:00am-3:00pm - Saturday Closed - Sunday Closed; Closed 11:45am-12:45pm for lunch
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: Not provided in search snippet (site shows 14 reviews) (14 reviews)
- Facebook: 92% recommend (32 reviews)
- All Optometrist Near Me: 4.6 average rating (135 total reviews)
Patients praise
- Helpful, professional staff and doctors (patients describe staff as kind, pleasant, and attentive)
- Short wait times and efficient service
- Good eyewear/optical experience with helpful frame selection and clear pricing (no pushiness)
- Patients report good medical outcomes/next steps such as cataract evaluation/surgery referral
- Office uses advanced technology and is described as nice/clean
Common complaints
- Downturn in customer service/receptionist attitude in some recent reviews
- Longer wait times and delays compared with appointment times
- Perception of rudeness or poor service from reception/front desk
- Claims of issues around appointment handling/scheduling and being told different things
"“They were excellent. They got me in fast, had a wide selection of glasses to choose from, and I received my new glasses quickly.”"
— Yelp review highlights page for West Pasco Eye Care"“Worst service ever… On March 20th my mother had a scheduled appointment set for 3 p.m. she didn't get seen til 4-4:30…”"
— MapQuest customer feedback/review excerpt"“I have been with them for years… Since before they changed into this new building and the customer service has gone downhill. The receptionist are very rude…”"
— MapQuest customer feedback/review excerptSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Hulon Pass - Optometrist in Fort Stockton, TX — May 14, 2026
- Dr. Joshua R. Pass, OD - Optometrist in Fort Stockton, TX — May 14, 2026
- AdventHealth breaks ground on West Pasco emergency room as healthcare — Apr 14, 2026
- Maximize Year‑End Vision Insurance Benefits for Eye Care in NJ — Nov 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
More eye care clinics in Pasco
Mid-Columbia Eyecare Center is a Pasadena-based eye care practice in Pasco, WA, serving Pasco, Kennewick, and Richland. Founded in 1982, it offers comprehensive vision and medical eye care, including full eye exams, pediatric eye care, emergency eye exams, and treatment of eye diseases. The practice operates with 4 staff and includes optometrists Mark Michael, Dan Perdue, and Chad Anderson. Services include prescription glasses and designer frames, contact lenses, and general eye health care. Main location: 4403 W Court St, Suite J, Pasco, WA 99301 (HQ). Contact: appt@mceyecare.com | (509) 547-9695.
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