Surgical Services & General Surgery | Pasco, WA
General Surgery • Pasco, WA • Since 1916
About
Summary: Lourdes Health in Pasco, WA offers comprehensive surgical services as part of a broader health system. The organization includes a Joint and Spine Center and a range of inpatient and outpatient surgical capabilities, supported by a network of clinics and outpatient facilities across the Tri-Cities (Pasco, Kennewick, Richland). Lourdes Health emphasizes mission-driven care with key leadership in surgical services and related departments, aligned with its 1916 founding and its status within RCCH HealthCare Partners. Primary locations include multiple Pasco facilities and a Richland clinic suitable for general and specialty procedures. For specifics on general, orthopedic, or other surgical services, contact the Surgical Services Director or visit their main site.
Clinic Type
General Surgery
Address
LMG West Pasco - General Surgery, Lourdes Health
Phone
+1-509-547-7704
patient.portal@lourdesonline.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Garrett Pool): 5.0 out of 5 (2 reviews)
- Vitals/WebMD (Dr. Steven Kincaid): 4.4 - 4.5 out of 5 (11-12 reviews)
- Birdeye (Kadlec Clinic - General & Colorectal Surgery): 2.5 out of 5 (15 reviews)
- Birdeye (Kadlec Primary Care Clinic - Pasco): 2.6 out of 5 (58 reviews)
- Momentary (Trios Health): 3 out of 5 (590 surveys)
- WebMD (Dr. Leandro Cabanilla): 5.0 out of 5 (5 reviews)
Patients praise
- High satisfaction with surgical outcomes and the clinical competence of individual surgeons
- Patients felt listened to, respected, and thoroughly examined by specific surgeons
- Effective communication from doctors regarding conditions and treatment options
- Personalized care and professionalism of certain surgeons compared to administrative staff
Common complaints
- Staff communication issues and unprofessionalism (specifically front desk and medical assistants)
- Scheduling difficulties, including long wait times, failure to receive records, and errors in prescriptions
- Patient concerns regarding lack of clear information post-surgery or regarding treatment plans
- Some patients reported feeling dismissed or rushed during appointments
"Have had six surgeries and Dr Kincaid has been the #1. Professional, accurate surgeon, yet has the manner of a family doctor."
— Vitals Review"She never gave up on me... I lived because of Dr. Thayer. She is AMAZING."
— WebMD Review"The CMA staff are extremely rude and unprofessional. I’ve been left in dark with information regarding my entire scheduled surgery..."
— Birdeye Review (Kadlec Clinic)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Provider Directory | Lourdes Health — Jun 27, 2026
- Doctors at Kadlec Clinic - Pasco Primary Care - Providence — Sep 26, 2025
- Scott L. Truman, CNA - Nurse Anesthetist in Pasco, WA — May 14, 2026
- General Surgeon, Daaron McField, MD, FACS, Joins Trios Health — Oct 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
More general surgery clinics in Pasco
Kadlec Tri-City Regional Surgery Center is part of Kadlec Medical Center, a Richland, Washington-based hospital system. Kadlec operates a growing heart and vascular program and is known for its Neonatal Intensive Care Unit (level III) and a digital outpatient imaging center. The organization has about 30 employees and serves the Tri-Cities area from two nearby locations in Washington. While the provided materials identify Kadlec’s main campuses in Richland, the specific Tri-City/Pasco surgery center isn’t separately detailed, but Kadlec is the regional provider for surgical and outpatient imaging services in the area. If you’re seeking a Pasco-based Kadlec surgery center specifically, consider contacting Kadlec or checking Providence/Kadlec regional MEDICAL CENTER listings for the exact Pasco facility address and services.
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