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About

Summary: St. Joseph’s Health is a nonprofit hospital and health system based in Paterson, NJ, founded in 1867 and sponsored by the Sisters of Charity of Saint Elizabeth. It employs about 5,000 people (largest employer in Passaic County) and operates a network of care across New Jersey, with a focus on charity care and nationally recognized, award-winning services. The organization includes multiple facilities in Passaic County (Wayne and Paterson) and offers a broad range of hospital services through a large physician and nursing team. For podiatry-specific care in Passaic, St. Joseph’s Health is a leading local provider within the region’s healthcare network. Contact: 973.754.2150; billing: billingquestions@sjhmc.org. Website: stjosephshealth.org.

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What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.5/5 stars (15 reviews)
  • BestProsInTown: Mixed/Variable rating (311 reviews)

Patients praise

  • Attentive, caring, and compassionate nursing staff
  • Professional and skilled medical providers reported by some patients
  • Effective, prompt treatment and positive clinical outcomes for some procedures

Common complaints

  • Concerns regarding hospital cleanliness and environment
  • Challenges with customer service and administrative communication (e.g., phone responsiveness)
  • Inconsistent service and staff behavior reported in hospital settings
  • Reports of long wait times in emergency departments

"While some have had a great experience, with the nurses being particularly praised for their attentiveness, care, and bedside manner, others have expressed concerns about the overall cleanliness of the hospital and the behavior of some staff members."

BestProsInTown

"Everyone is wholly unhelpful, lacking in knowledge and there’s absolutely no integration between departments."

Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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