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Clinic Type

Addiction Treatment/Recovery Clinic

Address

Butler Hospital, 345 Blackstone Blvd., Riverview Building, Third Floor, Providence, RI 02906

Phone

401-455-6214

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

available (Newport Hospital Virtual Telehealth and Dual Diagnosis Program)

Emergency Care

844-401-0111 (For patient triage and scheduling of inpatient or outpatient services)

Services Offered

  • addiction treatment
  • recovery support
  • harm reduction services
  • detoxification
  • inpatient rehabilitation
  • outpatient services
  • partial hospitalization program
  • intensive outpatient program

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com / Google Reviews for Gateway Healthcare - New Beginnings: 2.2/5 (24 reviews)
  • Rehabs.com for Eastman House: 3.8/5 (3 reviews)
  • Recovered.org for Behavioral Health Group: 4.95/5 (TrustScore)
  • Recovered.org for Gateway Inc Eastman House: 3.85/5 (TrustScore)
  • Addiction Resource for Addiction Recovery Institute: 8.0/10

Patients praise

  • Effective recovery and successful long-term sobriety reported by some former patients
  • Appreciation for individual, group counseling, and support services
  • Helpful staff members who provide guidance and foundation for recovery
  • Assistance with practical needs like insurance and post-treatment transitions

Common complaints

  • Staff turnover and frequent changes in management/case managers causing communication issues
  • Scheduling difficulties and inflexibility
  • Concerns regarding staff professionalism, including accusations of disrespectful, defensive, or incompetent behavior
  • Allegations of inadequate resources or dismissal of patient concerns

"Scheduling is a nightmare if you have a specific schedule. The supervisors constantly fire case managers and staff, making you retell your story multiple times without explanation of what happened."

Rehab.com user review for Gateway Healthcare

"Counselors got very defensive, argued, screamed and disrespected clients. Only had two counselors who actually knew what they were doing, others were incompetent."

Rehabs.com user review for Eastman House

"This clinic is hands dowm the best in RI..Tjey really care about the people and go above and beyond to do everything to help you succeed"

Behavioral Health Group patient testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Short summary: - Addiction Recovery Institute (ARI) operates evidence-based addiction recovery programs across central Illinois, with locations in Peoria, East Peoria, Pekin, and Lincoln, and a presence in Pawtucket, Rhode Island, and Puerto Rico. - Services include medication-assisted recovery, overdose education, and naloxone training. - Headquarters listed as Tryon, NC, with private ownership. Annual revenue about $8.79M; 5 employees. - Contact: main numbers include (309) 347-1148, (309) 409-5775, (309) 671-8084; ZIP/locations include Tryon NC, Peoria IL, Pawtucket RI. If you’re specifically looking for “Road To Recovery Pawtucket” or the Pawtucket location, ARI lists a Pawtucket address among its U.S. offices (Ari-north 31 N Union St 205, Pawtucket, RI 02860). For more details, visit addictionrecov.org.

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Pawtucket, RI·Addiction Treatment/Recovery Clinic

Summary: BHG Pawtucket Treatment Center is part of Behavioral Health Group (BHG), a private, multi-location network of outpatient opioid treatment and recovery centers. BHG specializes in evidence-based medical and behavioral therapies for opioid use disorder, offering medications, counseling, and support tailored to individual needs. BHG is the largest outpatient opioid treatment network in the U.S. with over 110 locations across 20+ states and more than 42,000 patients served daily. BHG’s Pawtucket presence would align with their nationwide model of medically supervised treatment and recovery services. For direct details about the Pawtucket location (address, hours, services), contact BHG at inquiries@bhgrecovery.com or +1-866-763-2244.

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