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About

Bay State Physical Therapy (Bay State Physical Therapy of Randolph, Inc.) is a private Hospitals and Health Care provider based in Braintree, MA, with 4 US offices including the HQ in Braintree. It operates as a partnership with 358 employees and about $22.3 million in annual revenue. Services focus on physical therapy within the health care sector. Primary contact options include multiple phone numbers (866-296-2778, 617-282-8080, 978-767-8343) and email (info@baystatept.com). It is not listed as having a Pawtucket, RI location; current offices are in Massachusetts (Braintree, Dorchester, Randolph, Abington) and one in New Jersey. If you’re seeking Bay State Physical Therapy in Pawtucket, RI, this provider does not appear to have a Rhode Island office.

Clinic Type

Physical Therapy

Address

484 Newport Avenue

Phone

401-721-4861

Email

RIPawtucketClinic@baystatept.com

Opening Hours

Mon 8:00 AM–7:00 PM; Tue 8:00 AM–5:00 PM; Wed 8:00 AM–7:00 PM; Thu 8:00 AM–5:00 PM; Fri 8:00 AM–3:00 PM; Sat Closed; Sun Closed

Services Offered

  • Geriatric Physical Therapy
  • Sports Physical Therapy
  • Pediatric Physical Therapy
  • Post-Concussion Therapy
  • Vestibular Therapy
  • Manual Therapy
  • Trigger Point Therapy
  • Elbow/Wrist/Hand Pain Relief
  • Balance/Gait Disorders
  • Motor Vehicle Accident Injuries
  • Work Injuries
  • Cupping
  • Dry Needling
  • Ergonomics
  • IASTM
  • Joint Mobilization
  • Kinesio Taping
  • Post-Surgery Rehab
  • Pre-Surgical Rehab
  • Therapeutic Exercise

Technology & Equipment

  • Dry Needling
  • Vestibular Therapy
  • Manual Therapy
  • Trigger Point Therapy
  • IASTM
  • Kinesio Taping
  • Joint Mobilization
  • Post-Surgery Rehab
  • Pre-Surgical Rehab
  • Therapeutic Exercise
  • Ergonomics
  • Cupping
  • Motor Vehicle Accident Injury Treatment
  • Pelvic/Balance Rehab

Team

  • Dakota P. — Physical Therapist
  • Scott H. — Physical Therapist

Insurance & Payment

  • Aetna
  • Automobile Accident
  • BlueCross Blue Shield
  • Cigna
  • Cigna/ASH
  • Harvard Pilgrim
  • Humana Military TriCare/Triwest
  • Medicare
  • Network Health - Tufts Public
  • NHPRI
  • Railroad Medicare Providers
  • RI Medicaid
  • Tufts Health Plan/US Family Plans
  • United Health (Optum) including Ritecare and Community Plans
  • Veterans/Optum (ChampVA)
  • Workers' Compensation Management Bureau
  • CignaASH

Pay Now, Cash, Credit Card, Insurance

Languages Spoken

  • English

FAQs

How do I schedule an appointment?

How do I schedule an appointment?

What should I bring to my first appointment?

What should I bring to my first appointment?

Are there any new patient intake forms I need to fill out before my first appointment?

Are there any new patient intake forms I need to fill out before my first appointment?

Does insurance cover my treatment?

Does insurance cover my treatment?

How many sessions will I have?

How many sessions will I have?

Awards & Accreditations

  • Net Promoter Score (NPS) 90

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Google Reviews: 4.8/5 (based on 44 reviews) (44)
  • Wheree: 8.9/10

Patients praise

  • Expert and knowledgeable staff
  • Welcoming, family-like atmosphere
  • Personalized, patient-centered care
  • Clean and safe environment
  • Effective treatment plans

Common complaints

  • None specifically identified in Pawtucket, though general feedback for the organization highlights their supportive environment and personalized care

"The attention and quality of care I received here is second to none. You’re not treated like just another number…instead, they make you feel like the only one that matters."

Bay State Physical Therapy Official Website

"Patients praise the team’s expertise, noting their thorough understanding of injuries... and their ability to tailor treatments effectively."

Wheree Review Summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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