General Internal Medicine, Lahey Clinic, Peabody
Internal Medicine • Peabody, MA
Clinic Type
Internal Medicine
Address
One Essex Center Drive, Peabody, MA 01960
Phone
978-538-4300
Rafael.hernandez@bilh.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is the recommended frequency of visits to your primary care provider for annual check-ups?
You should see your primary care provider once a year for your annual check-up. You may need additional visits if medical issues arise.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- medicals-health.com: 3.8/5 (19 reviews)
- Vivian Health (professional/staff feedback): 4.6/5 (5 reviews)
- Birdeye: 4.1/5 (12 reviews)
Patients praise
- Professional and efficient care for specific procedures (e.g., surgery, endoscopy)
- Highly regarded individual physicians and surgeons
- Positive experiences in specific departments like the ER
- Thorough and considerate patient interactions reported by some patients
Common complaints
- Administrative and billing issues (e.g., insurance information errors)
- Poor customer service experiences (receptionists/nurses perceived as rude or dismissive)
- Long wait times and feeling rushed during appointments
- Inconsistent communication from staff regarding test results and appointments
"I had The best doctor ever at Lahey medical center in Peabody and like a fool and a idiot, I left him and that was the biggest mistake of my life."
— localitybiz.com review"I used to put them at a 5 star rating, but after they cant keep our insurance info in the computer for the 25th time... I have had to miss more work than necessary... Definitely come here if you want your personal info messed up and lost!"
— medicals-health.com review"A remarkably professional and efficient from start to finish. I highly recommend this hospital and recently made my 2nd trip to the ER and I would like say I will never go anywhere else. The staff is excellent and there was no wait."
— medicals-health.com reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Whitney L Kress, MD - Needham, MA - Internal Medicine — May 27, 2026
- Philip Vaidyan — Jun 14, 2026
- Deborah Ann Ballard, MD, MPH | Internal Medicine Doctor | Duke Health — Feb 17, 2026
- Dr. Jessica R Schoonmaker, MD - Newburyport, MA - Internal Medicine — May 28, 2026
- Dr. Laura Hanson Brown, MD - Rockville, MD - Internal Medicine - Schedule an Appointment — Apr 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Peabody
Internal Medicine Physicians of the North Shore, LLC (IMPNS) is a private medical practice based in Peabody, MA, offering primary and specialty care for adults. Key details: - Services: Primary care for adults plus specialty care in endocrinology and rheumatology; includes patient education resources and access to lab and imaging services. - Credentials: Board-certified in internal medicine, endocrinology, and rheumatology. - Locations: Four offices, all in Peabody, MA (headquartered at 27 Centennial Dr, Peabody, 01960). - Contact: Main phone numbers include (978) 531-7690 and (978) 531-7677. - Organization: Private practice affiliated with Partners HealthCare systems and major teaching centers. - Web presence: impns.org; limited online traffic (monthly visits ~1,577; bounce rate ~0.4%). If you’re seeking primary care in Peabody, IMPNS provides adult-focused internal medicine with options for endocrinology and rheumatology, plus patient education and integrated lab/imaging services.
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