Healthcare | Pekin, IL
Emergency Services • Pekin, IL
Clinic Type
Emergency Services
Address
Carle Health Pekin Hospital, Pekin, IL
Phone
309-477-2300
nmaquet@ci.pekin.il.us
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Available
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: negative
- MedicalRecords.com: 2.1/5 stars (64 reviews)
- Healthgrades: 50% recommend (15% lower than national average)
- Healthgrades: 61% rated 9 or 10 (5% lower than national average)
Patients praise
- Occasional positive feedback regarding specific medical providers or physician assistants
- Some reports of quick service in specific departments like X-ray
Common complaints
- Perceived lack of staff helpfulness and poor communication
- Complaints regarding diagnostic errors and quality of medical care
- Difficulty with administrative tasks, scheduling, and billing transparency
- Long wait times and perceived lack of urgency from staff
- Dissatisfaction with responsiveness in emergency and urgent care settings
"They took an X-ray and told me I had tendinitis and it would go away... Much to my surprise I didn’t have tendinitis at all, I had a foot that was fractured in multiple places."
— MedicalRecords.com Review"Staff in the ER and X Ray dept where very quick and nice but the ER doctors are useless need to be replaced."
— Uscompanies.net Review"The majority of staff does not listen and do more harm than good. Hospital bills are over inflated and refuse to fix their errors."
— Yelp ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Carle Health invests $8 million in Pekin Hospital updates — Apr 16, 2026
- Pekin Hospital to undergo $8M infrastructure revamp — Apr 17, 2026
- Carle Health Pekin Hospital plans discontinuation of ICU | Health News Illinois — Jan 27, 2026
- Carle Health making about $8M in improvements to Pekin Hospital — Apr 17, 2026
- Carle Health pledges $8 million investment in Pekin Hospital | Health News Illinois — Apr 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency services clinics in Pekin
Pekin Veterinary Clinic Ltd is a small, full-service veterinary hospital in Pekin, Illinois, offering medical and surgical care for pets (dogs, cats, birds, and exotics). They provide general veterinary services plus small animal rehabilitation, boarding, and grooming. The clinic emphasizes personalized care, owner education, and strong team involvement. Location: Pekin, IL, with three offices in the area. Contact: pvcstaff@pekinvet.net; phone (309) 346-1375. If you’re seeking emergency care specifically in Central Illinois, note that Pekin Veterinary Clinic is a local general practice rather than an emergent 24/7 emergency hospital; for true emergencies, consider nearby 24/7 veterinary ERs in the Central Illinois region.
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