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About

Summary: CHI St. Anthony Hospital Pendleton is a nonprofit, critical access hospital in Pendleton, Oregon (founded 1902; headquarters at 2801 St. Anthony Way). It operates under Catholic Health Initiatives and serves the Pendleton area with family medicine services, including a Family Clinic that recently welcomed and is accepting new patients (e.g., Danielle Addleman, PA-C). The campus employs about 196 people and offers general hospital care within the CHI network. For potential patients seeking Family Medicine in Pendleton, contact the Family Clinic at 541-966-0535 or the main line at 541-276-5121.

Clinic Type

Primary Care

Address

3001 St. Anthony Way Pendleton, OR 97801

Phone

541-966-0535

Email

SAHPortalSupport@commonspirit.org

Opening Hours

Clinic hours: Monday–Thursday 7:30am–5:00pm; Friday 8:00am–5:00pm; Administrative hours: Monday–Friday 7:30am–5:30pm

Telehealth

Not specified

Emergency Care

Not specified

Services Offered

  • Family Medicine
  • Primary Care
  • Family clinic
  • Urology
  • Surgery clinic
  • Women’s health
  • Outpatient services
  • Outpatient therapy center
  • Child passenger safety program
  • Additional services

Technology & Equipment

  • Patient portal
  • Portal provides access to Visit History, Health Summary, and Discharge instructions; registration via clinic at 541-966-0535

Team

  • Not specified, Not specified — Not specified

Insurance & Payment

  • Most major insurance plans including Medicare and Medicaid
  • Most major insurance plans
  • Medicare
  • Medicaid

Not explicit beyond statement that most major plans accepted; no specific insurer list provided.

Not specified, Financial assistance & discounts (see relevant link), Self-pay, Insurance, Discounts available through clinic policy

Financing: Not specified

Savings plan: Not specified

Languages Spoken

  • English
  • Spanish? (Política de la clínica en español mencionada)
  • Not explicitly stated for patient-facing staff

Pricing

  • Not specified

Current Offers

Not specified — Not specified

FAQs

Clinic hours?

Open Monday through Thursday 7:30am–5:00pm and Friday 8:00am–5:00pm. Administrative hours Monday–Friday 7:30am–5:30pm.

What are the clinic hours?

Clinic hours are Monday through Thursday 7:30am–5:00pm and Friday 8:00am–5:00pm. Administrative hours Monday–Friday 7:30am–5:30pm.

How can I contact the clinic for an appointment?

Please call for an appointment at 541-966-0535.

What is the clinic's address and location?

3001 St. Anthony Way Pendleton, OR 97801.

Is there a patient portal and how do I access it?

Access the clinic patient portal by calling 541-966-0535 or asking at your next appointment; portal provides Visit History, Health Summary, and Discharge instructions.

What email can I use for medical records or forms?

Medical records release form can be downloaded and emailed to [email protected].

Commitments

  • Not specified

Awards & Accreditations

  • Patient-Centered Primary Care Home; Rural Health Clinic (as stated)
  • Patient-Centered Primary Care Home (PCPCH)
  • Rural Health Clinic (RHC) accreditation/recognition

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Family Clinic): 2.5 out of 5 stars (37 reviews) (37 reviews)
  • Healthgrades (Dr. Gwen Libby): 3.3 out of 5 stars (7 reviews)
  • Google (via Nursa): 3.3 out of 5 stars (219 reviews)
  • Birdeye (Women's Clinic): 3.7 out of 5 stars (9 reviews)

Patients praise

  • A notable percentage of patients report satisfaction with care, including high ratings for discharge information and doctor communication in some metrics
  • Some individual providers are praised for being caring, professional, and thorough
  • Majority of patients (89%) willing to recommend the hospital in some reports

Common complaints

  • Reports of rude, unprofessional, or dismissive staff and receptionists
  • Concerns regarding communication breakdowns, specifically with referrals, follow-up calls, and appointment scheduling
  • Perception of long wait times or doctors having too many patients to handle efficiently
  • Difficulty getting timely care or feeling ignored when raising medical concerns

"My doctor is the best. Nurses and support staff are caring, efficient, and helpful. Very professional but thoughtful and caring."

Birdeye review (Family Clinic)

"I'm feeling lied to and ignored. The patients time and prompt treatment are important and I don't feel that this office is displaying this principle in their actions."

LocalityBiz review (Outpatient)

"You would be better off going to another town to get treated. The ER sucks asks the staff are rude."

Yelp review (Hospital)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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