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About

Studer Family Children’s Hospital at Ascension Sacred Heart in Pensacola is Northwest Florida’s only full-service, nonprofit pediatric hospital. It offers coordinated pediatric care across primary, specialty, emergency, and trauma services with a team of over 120 pediatric specialists across 30 pediatric disciplines, including surgical, heart, cancer, brain/spine, and orthopedic care. The pediatric emergency and trauma centers, neonatal and pediatric ambulances, and pediatric helicopter ensure rapid, specialized care region-wide. Founded in 1969 and headquartered in Pensacola, it operates within Ascension and partners closely with pediatricians and specialists to provide family-centered care. Located at 1 Bubba Watson Dr, Pensacola, FL 32504. Useful for finding pediatric care near Pensacola, FL through Ascension Pensacola.

Clinic Type

Pediatrics

Address

5190 Bayou Blvd Ste 7 Pensacola, FL 32503

Phone

(850) 746-1800

Email

careers@ascension.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If you are experiencing a life-threatening emergency, call 911 or go directly to the ER.

Services Offered

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Team

  • Brandy J Boutin — MD
  • Katherine S Crawford — MD
  • Jessica R Tate — MD
  • Jennifer C Thompson — MD
  • Octavia H Slevinski, APRNP-CPNC — APRN
  • Malorie M McNair — DNP, APRN, CPNP-PC
  • Jeneile R Cordell — MD
  • Sarah E Waite — MD

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ascension official provider page: 4.8/5.0 (68 reviews) for Dr. Sarah E. Waite (68 reviews)
  • Healthgrades: 4.5/5.0 (34 reviews) for Dr. Brandy Boutin (34 reviews)
  • Ascension official provider page: 4.9/5.0 (49 reviews) for Dr. Mary L. O'Grady (49 reviews)
  • US News & World Report: 5.0/5.0 (17 reviews) for Dr. Richard J. Strahan (17 reviews)
  • US News & World Report: 4.0/5.0 (24 reviews) for Dr. Jessica C. Ewert (24 reviews)
  • Birdeye (Google reviews): 4.7/5.0 (789 reviews) for Studer Family Children's Hospital at Ascension Sacred Heart (789 reviews)

Patients praise

  • Many individual pediatricians maintain high ratings (4.5 to 5.0 stars)
  • Patients describe providers as caring and responsive in positive interactions
  • Overall institution rating for Studer Family Children's Hospital is generally favorable (approx. 4.7 stars)

Common complaints

  • Reports of rude or dismissive physician behavior
  • Concerns regarding long wait times and office communication
  • Allegations of poor patient outcomes in the pediatric emergency setting
  • Difficulty scheduling appointments or issues with new patient intake policies

"Worse Pediatrician I have ever dealt with. She was the on call Dr. Guess I was bothering her cause in her opinion my 3 month olds reflux wasn’t an emergency. She was so rude as disrespectful on the phone and then she hung up in my face."

— Healthgrades review for Dr. Brandy Boutin

"Be ready for 2 hour waits for about 30 minutes of work at any other dr office, even if nobody is waiting."

— Yelp review of Sacred Heart Pediatric Care Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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