Naval Hospital Pensacola
Primary Care • Pensacola, FL • Since 1826
About
Naval Hospital Pensacola (NH Pensacola) is a U.S. government medical practice in Pensacola, FL, founded in 1826. Its mission is to deliver high-quality healthcare to warfighters and beneficiaries, maintaining a medically ready force through integrated, innovative, and well-trained personnel. The facility operates under the TRICARE network and maintains a small staff (about 38 employees) across medical, administrative, technical, and operations roles. Key leadership includes the Associate Directors of Healthcare Business and Medical Services, an Emergency Medical Services Medical Director, and a Chief Information Officer, among others. For primary care in Pensacola, NH Pensacola represents the official military primary care provider within the TRICARE network. If you are a beneficiary, you would access primary care services through NH Pensacola or its affiliated clinics, with scheduling and patient portals typically coordinated via TRICARE and base medical command channels. Note: in February 2025, NH Pensacola discontinued a specific NHP application; alternatives for prescription activation/refill were provided by the hospital.
Clinic Type
Primary Care
Address
6000 W. Highway 98, Pensacola, FL 32512
Phone
850-505-7000 (general)
dha.ncr.j-9.mbx.intransition@health.mil
Opening Hours
Monday - Friday 7 - 3:30PM; Appointment Line weekdays 0600-1700; Nurse Advise Line 24/7/365 at 1-800-TRICARE (874-2273), OPTION 1
Emergency Care
On federal holidays, all Medical Home Port Teams are closed, but the Nurse Advise Line is open 24/7/365 at 1-800-TRICARE (874-2273), OPTION 1.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
How to make appointments?
Call the Appointment Line at (850) 505-7171 weekdays from 0600 to 1700. You can also use TRICARE Online Patient Portal or MHS Genesis Portal.
What are the hours for making appointments?
Appointment Line available weekdays from 0600 to 1700.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- US News (Hospital patient experience): Patient satisfaction scores from nationally-administered survey (no specific numeric rating shown in provided snippet)
- Yelp: “10 Reviews” page; individual star rating not shown in provided snippet (10 reviews (page title))
- Leapfrog Group (hospital rating): 109.09 / 120.00 possible points (surgery center scoring shown; snippet mentions patient-related content but not primary care-specific)
- WebMD hospital listing: No reviews available in snippet (shows “Be the first to leave a review” and (0)) (0 (as shown in snippet))
- Vitals hospital listing: Doctor ratings list present but no overall hospital rating shown in snippet
Patients praise
- Some reviewers/patient reports describe exceptional or high-quality care at Naval Hospital Pensacola
- Some quality/credentialing signals include recognition for ambulatory/behavioral health care and primary care medical home accreditation
Common complaints
- Patient complaints/concerns exist (at least in some related settings such as pharmacy): slow response to issues, phones not working, satellite pharmacy out of medications; also reports of being busy/insufficient staffing
"“The quality of care that I received today was exceptional. The facility was clean …”"
— Yelp review snippet for Naval Hospital Pensacola"“Always excuses for every problem. Phones not working, implementing new procedures or personnel unavailable to answer phones. Satelite pharmacy seems to operate independently of main.”"
— Loc8NearMe snippet (Naval Hospital Pharmacy)"“Naval Hospital Pensacola recently earned The Joint Commission’s Gold Seal of Approval® for Ambulatory Care and Behavioral Health Care … and Primary Care Medical Home (PCMH) Certification.”"
— DVIDS news itemSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Now Open: Primary and Urgent Care in West Pensacola-Perdido — Nov 25, 2025
- Dr. Luis Navas, MD, Family Medicine Physician - Pensacola, FL | Healthline FindCare — Dec 30, 2025
- Military Voices: 05/13/20 — Apr 22, 2026
- Community Healthy Northwest Florida opening family dental care clinic — Apr 14, 2026
- NAS Pensacola FFSC Hosts Community Wellness Fair — May 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Pensacola
HCA Florida West Primary Care is a family medicine practice serving Pensacola, Cantonment, and Pace, Florida. The clinic provides primary care for adolescents through adults, including preventive services, health maintenance exams, family planning, and disease prevention, detection, and treatment. Physicians supervise and coordinate healthcare and arrange referrals for specialty care, with laboratory services available at some locations.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other primary care clinics in Pensacola, or search the full directory by insurance, ratings, and more.