Heartland Health Services - Primary Care in Peoria IL
Geriatric Medicine • Peoria, IL • 2 (to Peoria addresses listed) locations
About
Heartland Health Services (Central Illinois) is a nonprofit Federally Qualified Health Center based in Peoria, IL, offering affordable, high-quality primary care and related services. Key details: - Location: Headquarters in Peoria, IL, with 10 offices across Central Illinois (including 2214 N University St, Peoria; 1701 W Garden St, Peoria). - Services: Primary care, pediatrics, women's health, behavioral health, telehealth, and care addressing social determinants of health. - Model: Accessible, equitable care regardless of ability to pay; emphasizes comprehensive care and patient rights. - Hours: Regular office hours Mon–Fri, 8:00 am–4:30 pm; walk-ins welcome. - Type/Size: Nonprofit, FQHC; 51 employees; revenue approximately $5–$25 million. - Contact: Phone (309) 680-7600; email assistant@hhsil.com. - Website: hhsil.com If you’re seeking primary care specifically in Peoria, Heartland Health Services provides a network of locations in Peoria offering primary care and related services with flexible access (walk-ins accepted).
Clinic Type
Geriatric Medicine
Address
1701 W. Garden St., Peoria, IL 61605; 711 W. John H. Gwynn Jr. Ave., Peoria, IL 61605
Phone
(309) 680-7600
assistant@hhsil.com
Opening Hours
Mon-Wed: 7:15 a.m. – 7:30 p.m.; Thu-Fri: 7:15 a.m. – 4:30 p.m.; Walk-In Care: Mon, Thu, & Fri 8:00 a.m. – 4:30 p.m.; Tue-Wed 8:00 a.m. – 7:30 p.m.
Website
Telehealth
https://hhsil.com/services/telehealth-care
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
Do you have a general question or are you an existing/established Heartland Health Services patient with a non-urgent issue who wishes to schedule a telehealth appointment?
Please complete the form below and a team member will follow up with you.
Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 52% recommendation rate (Facebook) (18 reviews)
Patients praise
- Mission-driven approach to accessible healthcare for all income levels
- Provides range of essential services including mental health and addiction recovery
- Some staff and employees are reported as kind and helpful
Common complaints
- Poor administrative and scheduling communication
- Staff perceived as rude, aggressive, or lacking compassion
- Concerns regarding quality of OB/GYN and prenatal care
- Frustration with wait times and appointment availability
"The schedulers slur their words when they call and do not understand how to set up an appointment correctly or have any knowledge on what they’re doing and can mess up your entire pre and post natal care . GO ANYWHERE ELSE THERE IS NO COMPASSION HERE"
— LocalityBiz (Reviewer: M M)"Incompetent. Two months of ridiculousness... Called twice to get medication refilled. Received a call back to confirm where the scripts were to be sent. Pharmacy has never received scripts... I will never step foot in HCC again."
— LocalityBiz (Reviewer: Shannon Emery)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HERE'S TO OUR HEALTH: Heartland Health Services weathering the storms from funding cuts in Washington - The Community Word — Nov 29, 2025
- The Molina Healthcare Charitable Foundation Presents $15,000 Grant to Heartland Health Services to Address Access to Health Care in Peoria and Tazewell Counties - The MolinaCares Accord — Dec 15, 2025
- Carle Health leader to be new Heartland Health chief medical officer — Apr 2, 2026
- The Molina Healthcare Charitable Foundation Presents $15,000 Grant to Heartland Health Services to Address Access to Health Care in Peoria and Tazewell Counties | Health News Illinois — Dec 17, 2025
- Heartland Health gives away backpacks, school physicals ahead of school year — Jul 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
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