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Clinic Type

OB-GYN

Address

Carle Health Proctor Professional Office Center, Suite 416, 5401 N. Knoxville Ave., Peoria, IL 61614

Phone

217-383-3311

Email

patient.relations@carle.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Obstetrics and Gynecology
  • Minimally invasive and robotic surgery
  • Routine obstetric and gynecologic care
  • Pelvic organ prolapse and urinary incontinence management
  • Endometrial biopsies and Loop Electrical Excision Procedure (LEEP)
  • Family planning and contraception
  • Sexual health counseling
  • Menopause management
  • Preconception/pregnancy counseling
  • Fertility counseling and treatment
  • Labor and delivery
  • Postpartum care
  • Sexual dysfunction

Technology & Equipment

  • Minimally invasive surgery
  • Robotic surgery
  • Loop Electrical Excision Procedure (LEEP)
  • Pelvic floor therapies? (not explicitly listed)

Insurance & Payment

Languages Spoken

FAQs

What services are provided at the OB-GYN clinic?

Obstetric and gynecologic care including pelvic exams, pregnancy care, labor and delivery, postpartum care, family planning, contraception, sexual health counseling, menopause management, preconception/pregnancy counseling, fertility counseling and treatment, and management of conditions such as pelvic organ prolapse and endometrial biopsies (LEEP).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Thomas Lee): 3.9/5 (26)
  • Vitals (Dr. Lindsey A. Ma): 4.5/5 (42)
  • Healthgrades (Dr. John Mueller): 4.6/5 (10)
  • US News (Dr. Tamara L. Olt): 4/5 (67)
  • Vitals (Dr. Tracy A. Bochantin): 4.3/5

Patients praise

  • High praise for specific doctors' bedside manners and professionalism
  • Some staff identified as kind and attentive
  • Positive outcomes in prenatal care and delivery for some patients
  • Appreciation for doctors who take time to explain conditions and listen to concerns

Common complaints

  • Long wait times for appointments and during visits
  • Issues with administrative staff, including rudeness and poor communication
  • Frustration with difficulty seeing the primary physician instead of other staff members
  • Concerns regarding scheduling, billing errors, and office responsiveness
  • Perceptions of being rushed during appointments

"Dr Ma is the most caring doctor I've ever met. He always takes time to explain things, listens to my concerns... I recommend him whenever I hear anyone talking about the need for an OB/GYN."

Vitals review of Dr. Lindsey A. Ma

"The wait time is unreal and her staff admitted she lied about deliveries to get out of seeing Patients... some of the staff is rude & inconsiderate of our concerns."

RateMDs review of Dr. Jody L. Kelly

"Dr.Olt is qualified. But the nurses are very unfriendly and impolite. The wait is too long and rescheduling of appointments take too much time. The office staff is unfriendly."

RateMDs review of Dr. Tamara L. Olt

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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VerifiedOnline bookingSince 1939
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