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About

Heartland Health Services (Central Illinois) offers pediatric and primary care services across Peoria and nearby offices. As a nonprofit with a mission to provide affordable, comprehensive care, they emphasize treating social determinants of health and delivering compassionate, high-quality care to all patients. Key details: - Services: Pediatric care within primary care, plus behavioral health and telehealth options. - Locations: HQ at 2214 N University St, Peoria, IL 61604, plus several Peoria/Pekin offices. - Hours: Mon–Fri, 8:00am–4:30pm; walk-ins welcome. - Contact: assistant@hhsil.com; Phone: (309) 680-7600. - Organization: Nonprofit, 51 employees, revenue $5M–$25M; headquartered in Peoria, IL.

Clinic Type

Pediatrics

Address

Multiple pediatric locations in Peoria, IL; examples include 1701 W. Garden St, Peoria IL 61605; 228 N.E. Jefferson Ave, Peoria IL 61603; 711 W. John H. Gwynn Jr. Ave, Peoria IL 61605; 512 E. Kansas St., Peoria IL 61603; 1800 N. Knoxville Ave., Ste. A, Peoria IL 61603; 19 Olt Ave., Pekin IL 61554; 2116 N. Sheridan Rd. Ste. A, Peoria IL 61604; 2321 N. Wisconsin Ave., Peoria IL 61603; 2214 N. University St., Peoria IL 61604; 3248 Vandever Ave. Ste. B, Pekin IL 61554; etc.

Phone

309680-7600

Email

Opening Hours

Mon-Sun varies by location; see individual after-hours and walk-in details per location (e.g., Garden St Peoria: Mon-Wed 7:15 a.m to 7:30 p.m.; Walk-In: Mon, Thu, Fri 8:00 a.m. - 4:30 p.m.; etc.)

Telehealth

Yes (telehealth services available)

Emergency Care

After-hours care available via Garden After Hours and other locations; 24/7 nurse hotline mentioned

Services Offered

  • Pediatrics
  • Primary Care
  • Preventive care
  • Vaccinations
  • Growth and development monitoring
  • Treatment for common illnesses
  • Chronic condition management
  • Family-centered care
  • Patient-centered medical home
  • MyChart patient portal
  • After hours care
  • Pediatric services at multiple locations

Technology & Equipment

  • MyChart patient portal

Team

  • Heartland Health Services Pediatric Team — Pediatrics department

Insurance & Payment

  • Medicaid
  • Medicare
  • Most private insurances
  • Private insurances

Sliding scale available for those who qualify

Sliding scale, Insurance accepted, Insurance, Self-pay

Languages Spoken

  • English

FAQs

What is the process to set up an appointment?

Visit the site and set up your appointment; MyChart is used to stay connected with the child’s care team and schedule primary care visits.

Do you offer after-hours or after-hours care?

Yes, there are after-hours care options at Garden After Hours and other locations; 24/7 nurse hotline for medical advice.

What insurance do you take?

We accept Medicaid, Medicare, and most private insurances; sliding scale for those who qualify.

Is telehealth available?

Yes, telehealth care is available.

Commitments

  • Comprehensive Care - treat the whole child
  • Affordable Services - care regardless of insurance status or ability to pay
  • Family-Centered - partner with parents and caregivers
  • Community-Based - 10 locations across Central Illinois
  • Patient-Centered Medical Home coordination of medical, behavioral, social needs

Awards & Accreditations

  • awards and recognition (see external link)
  • awards and recognition page linked (not specified here)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals: No reviews (0 reviews) (0 reviews)
  • WebMD doctor profile: No rating/reviews; “Be the first to leave a review” (Not provided (first review prompt))

Patients praise

  • Some reviews describe individual clinicians as good/professional (e.g., “Doc is great,” “Love the staff and my Dr. Very professional”).
  • Yelp snippet includes a positive note about a specific provider (Dr Larry Overcash).
  • Pediatrics service page emphasizes preventive/early detection/high-quality care.

Common complaints

  • Quality/experience complaints include unclean facilities (e.g., “dirty,” old blood stains).
  • Unprofessional conduct and communication issues (e.g., interpreter not prepared, rudeness, disorganization).
  • Medication and administrative problems (wrong pharmacy/insurance, paperwork delays, pharmacy access issues).
  • Limited services due to religious restrictions impacting contraceptive access; ACLU reports some locations offer no birth control and referral delays/limited hours create burdens.

"“This place is dirty. The room they put me in had ,what seemed to be old blood stains on the floor.”"

peoria-illinois.uscompanies.net review snippet

"“Most unprofessional place… They were not prepared for this at all and kept getting frustrated… Everyone was very rude… Will not be returning.”"

peoria-illinois.uscompanies.net review snippet

"“For a woman turned away from Garden Street… visiting East Bluff may involve a 30-50 minute trip on public transportation.”"

ACLU of Illinois press release

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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