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About

Dukes Memorial Hospital is a 55-employee health care provider based in Peru, Indiana. The hospital operates in the Hospitals and Health Care sector, with locations at 275 W 12th St, Peru, IN 46970, and another office in Peru, IN. Key leadership includes CEO Debra Close, Chief Nursing Officer BSN Shalon Johnson-Taylor, and Director roles across Cardiovascular, Facilities, Emergency Department, and Cardiopulmonary/Laboratory/Wound Services. Primary contact: +1-765-472-8000. Tech stack includes McKesson Star and related systems. NAICS codes 62 and 622; SIC 80 and 806.

Clinic Type

Emergency Care

Address

275 W 12th St, Peru, IN 46970

Phone

+1 (765) 472-8000

Email

esscontact@chs.net

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Telehealth (video) and in-person visits open for new and existing Lutheran Health Physicians patients

Emergency Care

Yes

Services Offered

  • Emergency care
  • Urgent care
  • Telehealth (video)
  • In-person visits
  • Emergency Department
  • Diagnostic imaging
  • Laboratory services
  • Heart care
  • Stroke care
  • Surgical services
  • Rehabilitation
  • Nursing/Skilled nursing care
  • Hospice/End-of-life care (not specified)
  • Women’s services
  • inpatient and outpatient care

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • DAISY Award (nominations)
  • Hospital awards/accreditation page referenced

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MedicalRecords.com: 2.1/5 stars (based on 47 reviews) (47 reviews)
  • Healthgrades: 63% (12% lower than national average)
  • HospitalCareData.com: Average to Good (varies by category)

Patients praise

  • some patients report friendly and helpful staff interactions
  • positive feedback on nurse communication quality
  • satisfaction with discharge information and pain management in some reports
  • some departments, such as specific emergency room shifts, received praise for their performance

Common complaints

  • reports of rude or unhelpful staff behavior in the emergency department
  • concerns regarding slow response times for patient needs
  • complaints about long wait times in the emergency department
  • negative experiences with doctor-patient interactions

"I love this hospital the staff is always very friendly & helpful the place is always clean"

MedicalRecords.com (Lisa Harris)

"The ER was the worst experience of my life. The doctors and nurses are awful. So rude, make you feel awkward and weird."

MedicalRecords.com (Debra Platt)

"Very impressed with the 2nd shift team in the Emergency Room, couldn't ask for a better team!"

HospitalStats.org (Claude)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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