Behavioral Health – Petaluma Health Center
Psychiatry • Petaluma, CA
About
Petaluma Health Center (PHC) is a nonprofit community health system based in Petaluma, California, with a broader presence in the region and Puerto Rico. Key points relevant to Behavioral Health: - Services: PHC provides behavioral health services as part of its comprehensive primary care offering, aligning with its mission to deliver high-quality health care with access for all. - Organization: 178 employees (up 5.5% YoY), annual revenue in the $25–50 million range; supports a range of health services including primary care, dental, family-centered birthing, and wellness programs. - Community focus: Emphasizes accessible care in southern Sonoma County and collaborates with local wellness and resource programs. - Awards and recognition: Frequent recipient of Best Places to Work awards (multiple years), reflecting a stable, recognized workplace culture. - Recent context: Noted funding challenges affecting staffing (layoffs of 32 staff in 2024 amid funding losses), highlighting the impact of financial pressures on service delivery, including mental health initiatives. - Locations: Headquarters in Petaluma (1179 North McDowell Blvd, Petaluma, 94954) with additional offices/routing in neighboring communities (e.g., Rohnert Park, Tomales/Point Reyes area). If you’re researching PHC’s behavioral health, you can expect integrated behavioral health services within their primary care framework, with a focus on accessible, community-based mental health support as part of their broader mission to serve all in the region. For current program specifics, scheduling, or eligibility, check PHC’s website or contact their administrative offices.
Clinic Type
Psychiatry
Address
1179 N. McDowell Blvd, Petaluma, CA 94954
Phone
(707) 559-7500
complaint@jointcommission.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
https://phealthcenter.org/services/telehealth/
Services Offered
Team
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 92% recommend (78 reviews)
- Charity Navigator (Governance/Finance): 96% rating (Four-Star)
Patients praise
- Praise for specific practitioners, particularly in the acupuncture department
- Some patients report satisfaction with the compassion and thoroughness of doctors
- Strong organizational accountability and financial transparency ratings from external charity evaluators
Common complaints
- Difficulty communicating with staff and scheduling appointments over the phone
- Long wait times for phone support
- Reports of doctors rushing appointments and not adequately addressing patient concerns
- Perceived decline in the quality of medical services over time
"PHC use to be a good place to be treated for medical issues but over the last year they have really gone down hill... The communication between the Dr and patient is terrible, the ability to get through to your Dr or even a department is nearly impossible."
— LocalityBiz review"I love my acupuncturist. He is very skilled, attentive and effective."
— Bay Area Consumers' CheckbookSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Samantha Cardozo, LMFT – Petaluma Health Center — Oct 10, 2025
- Doctors From Mexico Fill Dire Medical Need — Jul 8, 2026
- Local nonprofit clinics struggle as federal shutdown pauses telehealth payments — Oct 3, 2025
- Petaluma Health Center Data Breach - Investigated by Federman & Sherwood — Jan 23, 2026
- Jillian Geissler, FNP – Petaluma Health Center — Oct 10, 2025
Information sourced from the clinic's website as of July 10, 2026.
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