Monadnock Family Care
Family Medicine • Peterborough, NH • Since 1923
About
Monadnock Family Care in Peterborough is part of the Monadnock Community Hospital (MCH) system. MCH is a nonprofit, critical access hospital headquartered in Peterborough, NH, providing primary care among other services. The hospital employs about 245 staff and operates multiple sites in the region, including locations in Peterborough, Jaffrey, New Ipswich, Rindge, and surrounding towns. If you’re seeking primary care in Peterborough under MCH, you can contact their Peterborough area offices or the main hospital for family medicine and related services.
Clinic Type
Family Medicine
Address
454 Old Street Road, Suite #207, Medical Arts Building, Peterborough, NH 03458
Phone
+1 603-924-7191
portal.support@mchmail.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Always dial 911 for emergencies first. Emergency Care & HMOs. If your health insurance is an HMO, notify PCP within 24 hours after ER visit if required
Services Offered
Team
Insurance & Payment
—
Insurance, Self-pay, Medicare/Medicaid may be accepted (not explicitly stated), Payment is expected at the time of service; prior insurance verification recommended; Billing Department contact 603-924-4656 option #6; financial assistance options via Financial Grant Program Coordinator 603-924-1717
Languages Spoken
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 1.0 out of 5 stars (2 reviews)
- Birdeye (aggregate of Google and Birdeye reviews for Monadnock Community Hospital): 3.0 out of 5 stars (205 reviews)
Patients praise
- some patients feel heard and cared for by staff
- positive experiences with person-centered care approaches
Common complaints
- reports of unresponsiveness or uncooperative behavior from providers
- concerns regarding administrative delays in processing medical records and prescription authorizations
- allegations of inappropriate conduct involving external agencies such as DCYF
"The best medical care I have ever gotten! I felt listened to, cared for, and was treated like a person rather than a number. Amazing!"
— Monadnock Community Hospital website (testimonial)"If you have an issue, he is totally uncooperative in trying to help you. If you have questions, he will ignore them and..."
— Healthgrades review regarding Dr. Derek Anderson at Monadnock Family CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Welcome Amy King, APRN, to Monadnock Family Care — Oct 17, 2025
- Lauren M. Stacy - Nurse Practitioner in Peterborough, NH — May 14, 2026
- Monadnock Community Hospital opens renovated Medical-Surgical Unit - Monadnock Ledger-Transcript — Jul 23, 2025
- Local hospitals in 'grow' mode | The Business Journal of Greater Keene, Brattleboro & Peterborough | keenesentinel.com — Feb 13, 2026
- Sweeping Medicaid changes leave Monadnock Community Hospital with more questions than answers - Monadnock Ledger-Transcript — Jul 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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