Monadnock Community Hospital | Comprehensive Care in ...
Primary Care • Peterborough, NH • Since 1923
About
Monadnock Community Hospital (MCH) is a nonprofit critical access hospital in Peterborough, NH, serving the surrounding communities since 1919/1923. It offers a wide range of services including primary care, medical and surgical care, obstetrics, pediatrics, women's health, behavioral health, cardiology, oncology, and 24/7 emergency care. MCH emphasizes compassionate, community-focused care and professional growth for staff. The hospital employs about 245 people and operates as a private nonprofit with annual revenue in the $5–$25 million range. Key locations include 452 Old Street Road (HQ) in Peterborough and eight offices across NH. Website: monadnockcommunityhospital.com.
Clinic Type
Primary Care
Address
311 So. Street? (not specified) Peterborough, NH
Phone
+1-603-924-7191
portal.support@mchmail.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services does Monadnock Community Hospital offer?
A full spectrum of medical services—including primary care, specialty care, surgery, and rehabilitation.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3 out of 5 stars (205 reviews)
- Monadnock Community Hospital: Emergency Room (Birdeye): 2.7 out of 5 stars (22 reviews)
- CMS HCAHPS (reported by Momentary Labs): 4 out of 5 stars (214 completed patient surveys)
Patients praise
- Strong patient recommendation rates, with 77% of patients reporting they would recommend the hospital
- Above-average nurse and doctor communication scores compared to national averages
- Good ratings for hospital cleanliness and facility maintenance
Common complaints
- Concerns regarding communication and bedside manner, particularly in the emergency room
- Reports of long waits and administrative/processing delays for medical records
- Mixed feedback on staff responsiveness and compassion in emergency settings
"The ER providers here are not compassionate or understanding of patient needs... I strongly recommend going to a different hospital."
— Birdeye (Emergency Room review)"The hospital's top strength is nurse communication, with 84.0% of patients reporting that nurses always communicated well, surpassing the national average of 78.6%."
— Momentary Labs (citing CMS HCAHPS)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Welcome Amy King, APRN, to Monadnock Family Care — Oct 17, 2025
- Monadnock Community Hospital opens renovated Medical-Surgical Unit - Monadnock Ledger-Transcript — Jul 23, 2025
- MCH Named One of America’s Best Community Hospitals — Jul 28, 2025
- In the News: Commonwealth Radiology Associates expands in NH with latest hospital partnership — Feb 9, 2026
- Local hospitals in 'grow' mode | The Business Journal of Greater Keene, Brattleboro & Peterborough | keenesentinel.com — Feb 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
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