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Behavioral Health Services - Monadnock Community Hospital

Psychiatry • Peterborough, NH • Since 1923 • 1 location (Monadnock Behavioral Health Services on the MCH campus) locations

About

Monadnock Community Hospital (MCH) in Peterborough, NH offers Behavioral Health services focused on mental and emotional well-being. As a nonprofit, critical-access hospital founded in 1923, MCH provides comprehensive outpatient behavioral health support in addition to primary, medical/surgical, obstetric, and pediatric care. The hospital, headquartered in Peterborough, employs about 245 staff and operates under private ownership. For access to behavioral health resources or to connect with services, contact MCH or visit their site.

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Clinic Type

Psychiatry

Address

458 Old Street Road, Peterborough, NH 03458

Phone

603-924-4690

Email

portal.support@mchmail.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://monadnockcommunityhospital.com/services/behavioral-health-services/

Services Offered

Behavioral Health Services
outpatient psychotherapy
medication evaluation and monitoring
coping skills education
psychological testing
individual counseling
family counseling
group counseling
couples counseling
psychiatric evaluation
psychotropic management
care coordination with Primary Care

Team

Monadnock Behavioral Health Services team, board-certified psychiatrists; psychiatric nurse practitioners; licensed psychologists; clinical social workers — Provider group

Insurance & Payment

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Languages Spoken

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FAQs

What services does MBHS offer?

Outpatient psychotherapy, medication evaluation and monitoring, coping skills education, psychological testing, individual/family/group/couples counseling, and collaboration with Primary Care.

How to access care?

Having a Monadnock Primary Care Provider (PCP) is required to receive services; contact your MCH PCP to request a referral. If you don’t have a PCP, visit the Primary Care page to establish care.

How do I start care at Monadnock Behavioral Health Services (MBHS)?

Having a Monadnock Primary Care Provider (PCP) is required to receive services at MBHS. Please contact your MCH PCP to request a referral. If you do not yet have an MCH PCP, visit the Primary Care page to establish care.

How do I request an appointment or intake?

For a confidential intake appointment call 603-924-4690.

Can I request an appointment online?

Existing patients: Request an appointment online or call 603-924-4690.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Behavioral Health Services page): 2.8 stars (9 reviews)

Patients praise

Specific individual providers praised for compassionate care
Life-changing impact reported by some patients

Common complaints

Frequent cancellation of appointments by staff
Inconsistent communication and slow response times
Perceived lack of compassion or empathy from some providers
Administrative and billing frustrations

"The only office in the MCH Network that can be trusted. Dr Gunning has cared more for myself and my family than our PCPs have. Genuine care and an absolute lifesaver."

— Hollee Marcello via Birdeye/MCH Testimonials

"Canceled my appointments either day of, 5 minutes before it was about to start, or didn’t call me at all to tell me they canceled my appointment. This happened 3-4 times in a row. staff is Extremely frustrating and give no apologizes"

— Sarah Sweeney via Birdeye

"Run, run, Run!!! Never in my life have I ever dealt with such an incompetent, unprofessional group of providers than those of behavioral health."

— David B. via Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].