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About

Petersburg Counseling Services, a program of District 19 Community Services Board, provides community-based behavioral health, developmental disability, and substance use disorder services in Petersburg, VA. The clinic offers individual, family, and group counseling; substance use evaluations and case management; psychological testing; psychiatric services; and intensive outpatient services for children, adolescents, and adults.

Clinic Type

Counseling Services

Address

20 West Bank Street, Petersburg, VA 23803

Phone

(804) 862-8002

Email

info@virginianavigator.org

Opening Hours

Available 24/7 (24-Hour Crisis Hotline: (804) 862-8000; Toll-Free Crisis Hotline: (866) 365-2130; Emporia Crisis Hotline: (804) 862-8000)

Telehealth

Not stated

Emergency Care

24/7 Emergency crisis services; 24-Hour Crisis Hotline: (804) 862-8000; Toll-Free Crisis Hotline: (866) 365-2130; Emporia Crisis Hotline: (804) 862-8000

Services Offered

  • psychological testing
  • drug screenings
  • substance use educational and process groups
  • substance use evaluations
  • substance use case management
  • individual counseling
  • family counseling
  • group counseling
  • medication evaluations
  • psychiatric evaluations
  • psychiatric services
  • intensive outpatient services
  • case management for children
  • case management for adolescents
  • case management for adults
  • assessments for services

Team

  • District 19 Community Services Board — Parent Organization / Agency

Insurance & Payment

  • Medicaid
  • Community Living Waiver
  • Tricare

Emergency crisis services 24/7 (no specific payment info provided), Medicaid, Community Living Waiver, Tricare

Languages Spoken

  • Call if translation is needed
  • English likely the default

FAQs

Referrals and linkage to other programs.

Provided as part of services.

Community outreach;

Part of services.

Psychological testing for other services;

Offered as part of service suite.

Drug screenings for other services;

Provided as part of program.

Substance use educational and process groups;

Available as part of substance use services.

Substance use evaluations;

Provided within program.

Substance use case management;

Offered.

Individual, family and group counseling and therapy;

Provided.

Medication evaluations;

Provided.

Psychiatric evaluations;

Provided.

Psychiatric services;

Provided.

Intensive outpatient services;

Provided.

Case management for children, adolescents and adults;

Provided.

Assessments for services;

Provided.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (via National Counseling Group page): 2.5 star rating (2 reviews)
  • Healthgrades (Petersburg counseling directory): Multiple providers listed with ratings up to 5.0 (not specific to Petersburg Counseling Services)

Patients praise

  • No clear positive patient-review themes specific to “Petersburg Counseling Services” were found in the provided results; sources are mostly service descriptions or listings without patient-review detail.

Common complaints

  • No patient-reviews/complaints specific to Petersburg Counseling Services were found in the provided results; one unrelated example review (about “National Counseling Group”) mentions delayed callback after providing personal information.
  • Some listings show “No reviews yet”/lack of review data for Petersburg Counseling.

"“I was told someone would reach back out in a few business days… Its almost been two weeks and I haven’t received a phone call.”"

— Birdeye review excerpt shown on the “National Counseling Group” page (Petersburg, VA).

"“There are no reviews yet!”"

— businessyab.com listing for “Petersburg Counseling” (20 W Bank St #2, Petersburg, VA 23803).

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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