Poplar Springs Hospital | Petersburg, VA Behavioral Health ...
Psychiatric Care • Petersburg, VA
About
Poplar Springs Hospital is a privately held behavioral health facility in Petersburg, Virginia, offering a full continuum of mental health and substance abuse treatment for adolescents and adults. Located on 25 acres, about 20 minutes south of Richmond, the campus provides a serene, rural setting and serves as part of a 4-location network in the United States. The hospital has around 66 employees, annual revenue in the $25–50 million range, and has operated for over 40 years. Contact options include multiple local and toll-free phone numbers, with the Petersburg campus at 350 Poplar Dr, Petersburg, VA 23805.
Clinic Type
Psychiatric Care
Address
350 Poplar Drive, Petersburg, VA 23805
Phone
866-546-2229 | Local: 804-733-6874
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
https://poplarsprings.com/treatment-services/telehealth/
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
FAQs
What services are offered at Poplar Springs Hospital?
Inpatient, Outpatient and Military Treatment Programs for Adolescents and Adults; various treatment programs listed under Adult and Adolescent services.
Where is Poplar Springs Hospital located?
350 Poplar Drive, Petersburg, VA 23805
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Vivian Health: 1.6/5 stars (based on 12 reviews) (12 reviews)
- HospitalCostData (based on CMS data): Value Score C (52/100) (N/A)
Patients praise
- some positive feedback on specific programs like PHP
- isolated reports of caring staff and positive experiences
Common complaints
- reports of unsafe, violent, or dangerous environment
- concerns regarding staff being overwhelmed, unprofessional, or uncaring
- allegations of abuse, neglect, and lack of proper medical attention
- complaints about poor communication and unresponsiveness from case managers
- concerns regarding inappropriate medication management or lack of access to therapy
- reports of poor facility conditions, including lack of cleanliness
"Extremely unsafe environment. Staff injuries all the time from patients that either just got out of prison or fought the police. Never enough staff."
— Vivian Health (Staff Review)"I have severe PTSD from it. My roommate sexually assaulted and harassed me... The staff? They didn't care. They were abusive."
— Network of Care (Patient Review)"The nursing staff seemed uncaring and overwhelmed. There were frequent fights between the patients. At times I was afraid and this didn't help my condition."
— Caring.com (Patient Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More psychiatric care clinics in Petersburg
Virginia South Psychiatric & Family Services, P.C. is a small healthcare provider based in Petersburg, Virginia. They offer psychiatric, substance abuse, and mental health treatment aimed at improving quality of life and wellness. The organization operates 3 offices in Petersburg and surrounding area, with a staff of 9 employees. Key details: - Location: 510 S Sycamore St, Petersburg, VA; 269 Medical Park Blvd, Petersburg, VA; and Petersburg, VA (3 offices total) - Services: psychiatric care, mental health treatment, substance abuse treatment - Contact: main numbers include (804) 541-0918, (804) 378-0800, and (804) 861-0700 - Website: vasouth.com Note: Public indicators show low monthly web traffic and a very limited online presence, with one employer review rating of 1.0/5.0.
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