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Clinic Type

Family Medicine

Address

10526 W Parmer Ln Ste 409, Austin, TX, 78717; 2608 Brockton Dr, Austin, TX, 78758; 1701 E Pflugerville Pkwy, Pflugerville, TX, 78660; 2600 E Pflugerville Pkwy Bldg 1, Ste 200, Pflugerville, TX, 78660; 302 University Blvd, Round Rock, TX, 78665; 425 University Blvd, Round Rock, TX, 78665; 1800 S A W Grimes Blvd, Round Rock, TX, 78664; 12436 Gregg Manor Rd, Manor, TX, 78653

Phone

Not specified

Email

Opening Hours

Not specified

Telehealth

Available (Virtual care, online doctor appointment)

Services Offered

Insurance & Payment

Languages Spoken

FAQs

What is family medicine?

A primary care physician (PCP) treats patients for common healthcare needs, like annual physicals, immunizations, new prescriptions, sore throat, cold/flu symptoms, back pain, minor injuries, and preventive services.

What is a primary care provider?

A physician who provides routine care and coordinates medical services for ongoing health needs.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BirdEye: 3.1/5 (244)
  • Momentary Labs (based on CMS HCAHPS): 5/5 stars (overall patient satisfaction) (160 (surveyed patients))
  • CMS (overall hospital rating): 4/5 stars

Patients praise

  • High patient recommendation rates (e.g., 83-94%)
  • Professional, knowledgeable, and courteous staff in many interactions
  • Efficient check-in processes and short wait times for some patients
  • Recognition for nursing excellence (Magnet recognition)
  • Effective communication by doctors and nurses reported in surveys

Common complaints

  • Complaints regarding unexpected facility fees being billed as a hospital rather than a clinic
  • Negative experiences with perceived bedside manner of some nursing or clinical staff
  • Concerns over billing transparency and communication regarding costs

"Do not go here unless you want to be ripped off, it says Clinic but they actually bill as a HOSPITAL and will charge you a facility fee. You will get stuck with all the charges going to your deductible, and not your office copay."

Unilocal user review

"For my first visit they quoted me $274 that would be applied towards my deductible of $750. I received a bill in the mail from that visit for $609."

BirdEye user review

"The hospital's top strength is nurse communication, with 88.0% of patients reporting that nurses always communicated well... the hospital also reports high rates of doctor communication at 86.0%."

Momentary Labs report based on CMS data

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Pflugerville, TX·Family Medicine

ARC Pflugerville (Austin Regional Clinic Pflugerville) is part of the multi-specialty ARC network based in Austin, TX. Key points: - Location context: ARC operates 47+ offices across Central Texas, including Pflugerville as part of its extensive Texas footprint. - Services: Primary care and multiple specialty areas with same-day and after-hours appointments, telemedicine, and access to on-site radiology and lab services where available. - Contact/availability: ARC emphasizes convenient scheduling (including 24/7 scheduling for many services) and use of the ARC MyChart patient portal for records and communication. - Background: Founded in 1980, ARC is a privately held medical practice group serving Central Texas with a wide range of primary, specialty, and surgical care. If you’re looking specifically for Pflugerville details, ARC Pflugerville would align with ARC’s standard offerings and may provide local office hours, providers, and services at a Pflugerville location—check their Pflugerville listing or call 512-272-4636 for the exact address, providers, and appointment availability.

VerifiedOnline bookingSince 1980
Pflugerville, TX·Family Medicine

VerifiedOnline booking

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