Primary Care in Pflugerville, TX
Primary Care • Pflugerville, TX
Clinic Type
Primary Care
Address
10526 W Parmer Ln Ste 409, Austin, TX, 78717
Phone
512.310.4700
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- WebMD / Vitals (Dr. Leah Hernandez): 5.0 out of 5 stars (62 ratings)
- WebMD (Dr. Brian Lee): 5.0 out of 5 stars (42 ratings)
- Healthgrades (Dr. Cathy Castillo): 3.3 out of 5 stars (28 ratings)
- WebMD / US News (Dr. John Boyd): 4.0 out of 5 stars (37-136 ratings)
- WebMD (Dr. Yetunde Olusanya): 5.0 out of 5 stars (69 ratings)
Patients praise
- Physicians are frequently praised for being knowledgeable, thorough, professional, and compassionate
- Many patients appreciate providers who take the time to listen to their health concerns and explain conditions or results clearly
- Clinics are often described as clean, modern, and well-equipped
- Staff (nurses and medical assistants) are often highlighted as courteous, helpful, and skilled
- Some clinics are commended for offering convenient scheduling and same-day or next-day appointments
Common complaints
- Occasional reports of rude or dismissive front office staff or administrative personnel
- Some complaints regarding doctors being rushed, lacking compassion, or not listening to patient concerns during appointments
- Issues with billing, appointment scheduling, and communication regarding charges
- Occasional difficulty in scheduling timely appointments or concerns about administrative policies like no-show fees
"Dr. Hernandez is a very caring doctor who listens to any concerns I may have."
— WebMD Patient Review"She seemed more concerned about the coding of the appointment than about my health. Refused to listen to all my health concerns."
— Healthgrades Patient Review"My primary Dr is Shane Keller. Very nice Dr that actually listens and diagnoses accordingly."
— Unilocal Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rebecca Binu, FNP - Pflugerville, TX - Nurse Practitioner | Doctor.com — Sep 30, 2025
- Nhi X. Graves, NP - Nurse Practitioner in Pflugerville, TX — May 14, 2026
- Lanh Truong, NP - Nurse Practitioner in Pflugerville, TX — May 14, 2026
- Look inside new Baylor Scott & White Pflugerville clinic and hospital — Aug 18, 2025
- Kimberly K. Bushe, NP - Nurse Practitioner in Temple, TX — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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