Pediatric & Primary Care in Phenix City, AL - Preferred Medical Group
Internal Medicine • Phenix City, AL • Since 2007
About
Preferred Medical Group is a private medical practice offering pediatric and family medicine, with behavioral health services, and urgent care/walk-in options. Headquartered in Phenix City, AL, the group operates 4–7 locations across eastern Alabama (Phenix City, Opelika, Auburn, Fort Mitchell). Key details: - Services: Pediatrics, Family Medicine, Behavioral Health; urgent care and walk-ins available - Locations: Phenix City (HQ and multiple sites), Opelika, Fort Mitchell, Auburn - Contact: Appointments via appointments@preferredmedgroup.com; Phone: (334) 664-0463 - Founded: 2007; Private company; 5 employees (growth noted) - Website: preferredmedgroup.com If you’re seeking pediatric and primary care in Phenix City specifically, Preferred Medical Group provides clinic-based pediatric care and family medicine at nearby Opelika/Phenix City locations, with walk-in/urgent care options.
Clinic Type
Internal Medicine
Address
3700 South Railroad Street, Suite A, Phenix City, AL 36867
Phone
334-664-0463
appointments@preferredmedgroup.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
Where is the Phenix City clinic located?
We are located at 3700 South Railroad Street, Suite A, Phenix City, AL 36867.
Are you accepting new patients?
Yes, we welcome new patients of all ages. Contact us or use our patient portal to schedule.
How do I access my health records or message my provider?
Use our patient portal at mycw32.eclinicalweb.com/portal3337 or download the Healow app on iOS or Android.
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- ABA Navigator: 4.1/5 (18 reviews)
- WebMD: Not specified (3 reviews)
- Better Business Bureau (BBB): Not rated (2 complaints filed)
Patients praise
- Compassionate and professional medical providers (specifically Dr. Chandra and Dr. Riehl)
- Comprehensive care services for both children and adults under one roof
- Personalized attention and willingness to listen to patient concerns
- Positive experiences with long-term care for families
Common complaints
- Difficulty reaching office staff by phone
- Unreturned phone calls regarding appointment scheduling
- Canceled or disorganized appointment scheduling experiences
"My doctor (Mila Riehl, MD) is very professional and caring for her patients all the time!"
— ABA Navigator"I have called so many times to try and make a new patient appointment and nobody will call me back. Extremely unprofessional and disorganized."
— MapQuest (via Yelp)"My liaison, Tamalyn, has been outstanding. I could always count on a phone call every month from her to check on me and if I needed anything."
— WebMDSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Meet Our Providers | Preferred Medical Group — May 6, 2026
- Adult Primary Care - preferredmedgroup.com — May 5, 2026
- Gallery - preferredmedgroup.com — May 5, 2026
- Phenix City pediatrician warns against Florida's plan to drop childhood vaccine mandates — Sep 4, 2025
Information sourced from the clinic's website as of July 10, 2026.
More internal medicine clinics in Phenix City
Summary: The page describes St. Francis Hospital (also known as St. Francis-Emory Healthcare), a general medical and surgical hospital based in Columbus, Georgia, with services spanning inpatient, outpatient, and emergency care. The organization operates in partnership with Emory Healthcare and offers a broad range of clinical services, including sleep disorders testing and rehabilitation, across two U.S. offices (HQ at 2122 Manchester Expressway, Columbus, GA, and another Columbus location). Key details: founded 1950, originally a standalone hospital now aligned with Emory, NGO/NPO ownership type, accredited by the Joint Commission, ~798 employees (recent decline), annual revenue around $36.1M, LinkedIn presence with over 10k followers. While the material lists multiple locations and leadership roles, there is no explicit information about a family medicine or Phenix City, AL site or a direct Family Medicine provider in Phenix City, AL. If you’re looking for a Family Medicine provider in Phenix City under the St. Francis/Emory umbrella, this page confirms affiliation with St. Francis and Emory, but does not specify a Phenix City clinic or provider. For exact Family Medicine availability in Phenix City, AL, you may want to contact their Columbus, GA HQ or search for “St. Francis Phenix City family medicine” on the provider network.
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