Pediatric & Primary Care in Phenix City, AL - Preferred Medical Group
Obstetrics and Gynecology • Phenix City, AL • Since 2007 • 1 in Phenix City locations
About
Preferred Medical Group is a private medical practice offering pediatric and family medicine, with behavioral health services, and urgent care/walk-in options. Headquartered in Phenix City, AL, the group operates 4–7 locations across eastern Alabama (Phenix City, Opelika, Auburn, Fort Mitchell). Key details: - Services: Pediatrics, Family Medicine, Behavioral Health; urgent care and walk-ins available - Locations: Phenix City (HQ and multiple sites), Opelika, Fort Mitchell, Auburn - Contact: Appointments via appointments@preferredmedgroup.com; Phone: (334) 664-0463 - Founded: 2007; Private company; 5 employees (growth noted) - Website: preferredmedgroup.com If you’re seeking pediatric and primary care in Phenix City specifically, Preferred Medical Group provides clinic-based pediatric care and family medicine at nearby Opelika/Phenix City locations, with walk-in/urgent care options.
Clinic Type
Obstetrics and Gynecology
Address
3700 South Railroad Street, Suite A, Phenix City, AL 36867
Phone
3346640463
appointments@preferredmedgroup.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
Where is the Phenix City clinic located?
We are located at 3700 South Railroad Street, Suite A, Phenix City, AL 36867.
Do you welcome new patients of all ages?
Yes, we welcome new patients of all ages.
How do I access my health records or message my provider?
Use our patient portal at mycw32.eclinicalweb.com/portal3337 or download the Healow app on iOS or Android.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ABA Navigator: 4.1/5 (18 reviews)
- WebMD: Not explicitly stated aggregate, 3 reviews mentioned (3 reviews)
- Better Business Bureau (BBB): N/A (2 complaints filed (3-year period))
Patients praise
- Highly regarded pediatric care and long-term relationships with providers like Dr. Chandra
- Providers are described as knowledgeable, caring, and attentive listeners
- Convenient services such as on-site lab work and same-day sick appointments for children
- Clean, accommodating facilities with separate areas for sick patients
Common complaints
- Difficulty scheduling appointments and long wait times for callbacks
- Communication issues with front desk and administrative staff
- Reports of cancelled appointments by the office
- Concerns regarding workplace environment expressed by employees
- Some negative patient experiences regarding administrative responsiveness
"She listens to every concern and I never feel rushed. She doesn't tell me well we have to make another appointment to discuss that..."
— Patient review, Jan 28, 2026"I have called so many times to try and make a new patient appointment and nobody will call me back. Extremely unprofessional and disorganized."
— Patient review, Dec 8, 2023"They are very accommodating when it comes to having to set an appointment on short notice because your child is sick."
— Patient review, undatedSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Meet Our Providers | Preferred Medical Group — May 6, 2026
- Adult Primary Care - preferredmedgroup.com — May 5, 2026
- Gallery - preferredmedgroup.com — May 5, 2026
- Phenix City pediatrician warns against Florida's plan to drop childhood vaccine mandates — Sep 4, 2025
Information sourced from the clinic's website as of July 10, 2026.
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