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About

Summary: Preferred Medical Group is a private medical practice with multiple locations in eastern Alabama (Phenix City, Opelika, Fort Mitchell, Auburn). They provide Pediatrics, Family Medicine, and Behavioral Health, along with urgent care and walk-in services. Their Phenix City HQ is at 3700 S Railroad St, Suite A. For pediatric-related care, including therapy-adjacent needs, they serve families across Alabama from four offices and offer a patient-friendly approach with multiple locations. For direct scheduling or inquiries about pediatric occupational therapy services, contact appointments@preferredmedgroup.com or call (334) 664-0463.

Clinic Type

Occupational Therapy

Address

Opelika, Auburn, Phenix City and Fort Mitchell areas in Alabama; multiple clinic locations including Opelika, Auburn, Phenix City, Fort Mitchell

Phone

(334) 664-0463

Email

appointments@preferredmedgroup.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Occupational Therapy
  • Pediatric Occupational Therapy
  • Occupational Therapy for Children

Team

  • Preferred Medical Group Pediatric Occupational Therapy team, Licensed occupational therapists (OTs) — Licensed occupational therapists

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ABA Navigator (Preferred Medical Group, Phenix City — ABA Therapy in Phenix City, Alabama): 4.1/5 (18 reviews)
  • WebMD/Doctor.webmd.com (Preferred Medical Group in Phenix City, AL): 3 ratings with 3 reviews (no star value shown in snippet) (3 reviews)
  • BBB (Preferred Medical Group): Not provided (BBB profile notes 2 complaints filed; business not BBB accredited) (2 complaints filed)

Patients praise

  • Staff/professionals described as helpful, knowledgeable, and caring
  • Some reviews mention smooth appointment experiences and responsiveness
  • Practice described as welcoming/clean environment (from an external review page)

Common complaints

  • Appointment/communication issues (missed return calls; offices cancelling appointments)
  • BBB reports 2 complaints filed against the business

"“Hi! there was couple of attempts to get appointments for myself and my Grandson. I called and left messages and I did not receive a returned call for myself nor my grandson.”"

ABA Navigator provider listing (review excerpt)

"“made an appointment 3 times, office cancelled each time...”"

WebMD/Doctor.webmd.com review excerpt

"“The facility is praised for its clean and welcoming environment...”"

wheree.com review summary (snippet)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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