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About

Summary: - CHOP (Children’s Hospital of Philadelphia) is a nonprofit, leading pediatric hospital based in Philadelphia, PA. - Primary campus: University City, West Philadelphia; 692 beds with over 1.6 million annual outpatient/inpatient visits. - Services: comprehensive pediatric care including primary, specialty, emergency, urgent, and inpatient care; extensive pediatric research programs; fetal surgery and pediatric surgical subspecialties. - Notable for pediatrics leadership: ranked among top US children’s hospitals by U.S. News & World Report (top 10 since 2009; as of 2024, top in two specialties). - Affiliation: many physicians are associated with the Perelman School of Medicine (University of Pennsylvania). - Reach: historical leader in pediatric care since 1855; operates globally in multiple countries via research and collaborations. - Location: 3401 Civic Center Blvd / 34th St. & Civic Center Blvd, Philadelphia, PA 19104 (HQ). Relevance to “Division of Pediatric General, Thoracic and Fetal Surgery ... Philadelphia”: - CHOP houses pediatric surgical divisions including general, thoracic, and fetal surgery, and is a primary site for advanced pediatric surgical care in Philadelphia. If you’re seeking contact, professionals, or programs within the Division of Pediatric General, Thoracic and Fetal Surgery at CHOP, this hospital is the authoritative institution in Philadelphia. For specifics (faculty leading the division, clinics, or fellowship programs), you may want to visit CHOP’s surgical services pages or contact their Pediatric Surgery department directly.

Clinic Type

General Surgery

Address

3500 Civic Center Blvd, Philadelphia, PA 19104

Phone

215-590-2730

Email

PatientCostEstimates@email.chop.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Children's Hospital of Philadelphia official website: 4.9 of 5 (50 submissions for Dr. Joy L. Collins)

Patients praise

  • high surgical expertise and specialized care for complex conditions
  • compassionate and thorough communication from medical staff
  • strong reputation for handling unique and challenging pediatric cases
  • high patient satisfaction ratings for individual surgeons

Common complaints

  • concerns regarding the informed consent process for certain complex procedures
  • allegations of downplaying risks associated with specific surgeries
  • lawsuits related to medical malpractice and alleged insufficient training or oversight in specific programs

"Dr. Collins is one of the BEST docs I have encountered in all my years at CHOP. She does a superb job explaining everything going on, and also explains in detail the options and 'what-ifs' going forward."

— Patient review for Dr. Joy L. Collins on CHOP website

"Four families interviewed by The Inquirer said doctors glossed over potential risks, including death or stroke."

— Philadelphia Inquirer report on CHOP lymphatic program

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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