City health centers | Services
Primary Care • Philadelphia, PA • Since 1732
About
Summary: The Philadelphia Department of Public Health is a city government agency dedicated to protecting and promoting the health of all Philadelphians. It offers a diverse range of services organized by divisions, collaborates with community, hospital, academic, and business partners, and enforces health laws to support healthy living. The department has a long history dating to 1732 and operates from multiple health centers within Philadelphia, under a mission to create environments that enable healthy lives. Key details: headquarters in Philadelphia, founded 1732, about 491 employees, contact number (215) 686-5200, and active leadership across divisions (e.g., Disease Control, Health Center, Data Modernization). If your interest is specifically “City health centers” and “Services,” the department administers and delivers public health services through its divisions and health centers across Philadelphia to serve residents with prevention, care, and health promotion programs.
Clinic Type
Primary Care
Address
City health centers operated by the Department of Public Health in Philadelphia, PA
Phone
311
EJcomplaints@phila.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos



What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Hunting Park Health Center): 3.3/5 (74)
- Birdeye (GPHA - Southeast Health Center): 2.7/5 (85)
- Yahoo Local (Health Center 1): 2.0/5
Patients praise
- Appreciation for the range of services offered (e.g., primary care, STD testing)
- Presence of compassionate or knowledgeable individual providers
- Helpfulness of specific support staff in certain interactions
- Important resource for community members who may otherwise lack access to care
Common complaints
- Long wait times (both in-person and scheduling appointments)
- Perceived unprofessionalism or rudeness of front-desk and intake staff
- Challenges with administrative processes, including referrals and communication
- Difficulty accessing services due to high demand and limited availability
- Systemic disorganization and lack of clear communication to patients
"This is one of the worst doctors offices I've ever been too, extremely unorganized, three hour wait just to register. The young ladies are very unpleasant an unprofessional."
— Birdeye reviews"The City of Philadelphia Health Center 2 is a clean and modern facility with a welcoming atmosphere. Staff members are compassionate and concerned about patients' well-being."
— BestProsInTown reviews"New patients face a waitlist over a year long for an appointment at Health Center 10, a one stop shop for primary care."
— National Health Corps reportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Free Flu Shots and COVID Vaccines at Philadelphia Health Centers | Department of Public Health | City of Philadelphia — Dec 4, 2025
- A Northeast Philly health clinic could take years to open. Residents say they need it sooner. — Mar 18, 2026
- A Northwest health care center that does it all | The Chestnut Hill Local — Nov 6, 2025
- Public-private partnership creates ‘one-stop shop’ to improve community wellness | National Association of Counties — Jul 12, 2025
- ‘Tis the season: get vaccinated and protect yourself and others from the flu and COVID | Board of Health | City of Philadelphia — Dec 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Philadelphia
Neshoba Urgent Care – Family Medicine (Philadelphia) likely refers to urgent care/primary care services in Philadelphia, MS, associated with Neshoba General Hospital. About the hospital: a private medical practice serving Neshoba County with multiple offices (including Philadelphia, MS). Key details: - Neshoba County General Hospital (Neshoba General) is a local hospital in Philadelphia, MS, offering a broad range of medical services and clinics, with four offices listed under its footprint. - Location: 213 Hospital Rd W, Philadelphia, MS 39350 and 1001 Holland Ave, Philadelphia, MS 39350 (plus associated Philadelphia addresses); main contact: (601) 663-1200. - Organization: Private hospital with about 19 employees and annual revenue around $7.9M. - Services: General medical care and family medicine potential, with emphasis on community-based care and outpatient services. If you’re specifically seeking urgent care or family medicine in Philadelphia, MS, this facility is part of the Neshoba General network and may offer related primary care and urgent care services at its Philadelphia locations. For precise services, hours, and walk-in availability, contact the hospital directly or visit their site.
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