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About

Summary: - Banner Health is a nonprofit health system based in Phoenix, Arizona, operating since 1999. - It runs 33 hospitals and multiple specialized facilities across six states, with extensive outpatient services, emergency care, hospice, home care, labs, rehabilitation, pharmacies, and primary care. - The organization includes Banner – University Medicine, which collaborates with academic partners and operates its own network of clinics, including internal medicine offerings. - Key details: headquarters in Phoenix; large employer (tens of thousands of staff); annual revenue in the billions; offers provider search and appointment scheduling; Banner Medicare Advantage and Banner University Family Care (AHCCCS Medicaid) plans; joint venture Banner | Aetna for employer/Marketplace insurance. - For someone seeking an Internal Medicine clinic affiliated with Banner Health in Phoenix, look for Banner Health’s internal medicine clinics under the Banner – University Medicine umbrella or Banner Health primary care/internal medicine locations in the Phoenix area, and use their site’s “Find a Provider” or “Find a Location” tools to locate the nearest internal medicine clinic and schedule an appointment. Notes: - If you specifically want internal medicine care at Banner University Medical Center Phoenix or affiliated Banner University clinics, check Banner Health’s internal medicine providers in Phoenix via their Find a Provider tool or contact Banner Health at 1-602-747-4000.

Clinic Type

Internal Medicine

Address

1300 N 12th St Ste 508

Phone

(602) 839-3927

Email

Opening Hours

Monday–Friday 8:00 a.m. to 4:30 p.m.

Services Offered

  • Internal Medicine
  • Chronic Disease Management
  • Routine Physicals
  • Well Women Exams
  • Diabetes Management
  • Minor In-Office Procedures
  • Geriatrician-led care
  • Diabetic Program run by a dietitian
  • Patient Centered Medical Home

Team

  • Rachna Guntu, Family/Internal Medicine Provider (as indicated by external link) — Provider

Insurance & Payment

  • Most major insurance accepted

Please check your own plan for details. Our locations no longer accept cash or personal checks. Any remaining balance is due within 30 days.

Visa, MasterCard, American Express, Discover

Languages Spoken

Pricing

  • Insurances Accepted: Most major insurance accepted. Payment methods: Visa, MasterCard, American Express, Discover. No cash or personal checks at location; pay portion at visit; balance due within 30 days.

FAQs

What services does Banner – University Medicine Internal Medicine Clinic offer?

Includes routine physicals, well women exams, chronic disease management, minor in-office procedures and diabetes management (Diabetic Program run by a dietitian and a geriatrician). The clinic emphasizes prevention and wellness and operates as a Patient Centered Medical Home.

What are the accepted payment methods?

Visa, MasterCard, American Express and Discover. Cash or personal checks are not accepted at the location; pay your portion at the visit and any remaining balance within 30 days.

What services are offered at Banner – University Medicine Internal Medicine Clinic?

Among the many services offered are routine physicals, well women exams, chronic disease management, minor in-office procedures and diabetes management including a Diabetic Program run by a dietitian and a geriatrician.

What care model does the clinic use?

Patient Centered Medical Home Care model aiming for coordinated long-term care and a strong physician-patient relationship.

Has the clinic received any awards?

Our clinic was recently awarded one of Banner’s Best of the Best awards.

Awards & Accreditations

  • Banner – Best of the Best award (the clinic was noted as having received one of Banner’s Best of the Best awards)
  • Best of the Best awards (Banner)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google): 4.6 out of 5 stars (128 reviews)
  • Apple Maps: 3.2 out of 5 stars

Patients praise

  • attentive and professional physicians who listen to concerns
  • caring and compassionate medical care providers who do not rush appointments
  • staff who are described as welcoming and professional
  • strong patient confidence in the quality of care provided

Common complaints

  • difficulties with online appointment scheduling
  • poor communication and follow-through by some staff members
  • long wait times or feeling rushed due to high patient traffic

"I am a new patient but so far the staff have been great. The docs I've seen have really been on top of getting my health back on track!!!"

Birdeye review

"Extremely poor communication and follow through. Poor engagement with patients"

Birdeye review

"Dr. Newman is the best doctor I ever had. She listened. Answer all my questions. She made sure that all my questions and worries are addressed."

Banner Health Provider Page (Patient Testimonial)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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