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Clinic Type

Mental Health

Address

Phone

1-800-654-8713

Email

oifa@azahcccs.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Crisis services available; crisis numbers provided; 988

Services Offered

  • Mental health counseling
  • Psychiatric and psychologist services
  • Opioid Use Disorder Treatment
  • crisis services
  • flow chart PDF
  • peers/family member organizations directory
  • access through AHCCCS Complete Care plans
  • TRBHA and ACC-RBHA services

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Rehab.com (7th Avenue Outpatient): 4.1/5 (59 reviews)
  • Rehab.com (Erickson Outpatient): 3.95/5 (52 reviews)
  • Birdeye (Valleywise Behavioral Health Center - Maryvale): 2.4/5 (193 reviews)

Patients praise

  • Existence of programs addressing diverse behavioral health needs
  • Initial hope for quality support services

Common complaints

  • Difficult communication and unresponsive administrative staff
  • Issues with prescription management and medication refills
  • Concerns regarding billing, insurance coverage, and appointment scheduling processes
  • Perceived lack of empathy or professional customer service from staff and supervisors
  • Negative experiences with facility policies and intake procedures

"How can a behavioral health facility just cut someone off of their medications and expect them to take care of their children and work... That's the most crooked, careless, and completely INHUMANE thing I've ever seen in my life!!"

LocalityBiz review of Southwest Behavioral Health

"Staff is rude especially the supervisor they don’t have any customer service skills... Stay away or else you’re going to regret it."

Rehab.com review of Southwest Behavioral Health (Erickson Outpatient)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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