Southwest Kidney Institute | Expert Kidney Care In Arizona
Nephrology • Phoenix, AZ • Since 1980 • 40+ locations
About
Southwest Kidney Institute (SKI) is a private, nationally recognized nephrology group based in Arizona, founded in 1980. It offers comprehensive kidney care across more than 25 interconnected locations in Arizona, including early intervention, dialysis, transplant support, prevention, education, and clinical research. SKI employs over 60 board-certified, fellowship-trained physicians across 4 offices in Arizona and is one of the largest nephrology groups in the U.S., known for high-quality renal care and research. Contact: 480-610-6100 or 1-480-969-8714. Primary locations include Phoenix and Tempe, AZ.
Clinic Type
Nephrology
Address
Unknown (Arizona)
Phone
480-610-6100
—
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Phoenix): 21 reviews (rating not explicitly shown in snippet) (21)
- Birdeye (Phoenix): 4.9 (22)
- Yelp (brand page / customer service): 2.2 (71 total reviews)
- Trustpilot: TrustScore 2.5 out of 5 (6 reviews)
- Birdeye (Sun City): 5.0 (208)
Patients praise
- Caring, knowledgeable clinicians and good explanations
- Courteous, friendly, and helpful staff
- Thorough visits with patients not feeling rushed
- Positive experiences with specific providers (e.g., Shelby Klein / Dr. Rajpal)
- Good guidance through care and attentive follow-up
Common complaints
- Difficulty reaching the office / problems with phone access
- Staffing and operational issues (including appointment disruptions and long waits)
- Billing or administrative problems (e.g., overcharging/poor handling)
- Delays or failures to upload/test results to portals and communicate them
- Concerns about care quality or mismanagement of conditions/labs
"“Not being able to access the office you need to go to! If you try to call, they hive you a generic number…”"
— Yelp (Phoenix)"“Southwest Kidney Institute has a 4.9 star rating with 22 reviews.”"
— Birdeye (Phoenix)"“Customer service is THE WORST! Getting thru to speak with a human is an extended…”"
— Yelp brand page / customer service (swkidney.com)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Usama A. Elewa, MD - Internal Medicine Physician in Tempe, AZ — May 14, 2026
- Dr. Wina P. Yousman, MD - Internal Medicine Physician in Chinle, AZ — May 14, 2026
- Improving Quality of CKD Care with Individual Performance Reporting and Peer Mentoring: Results from GEMINI Phase 2 — Oct 1, 2025
- MARIO TORRES — Apr 15, 2026
- Fransisca Bintoro — May 25, 2026
Information sourced from the clinic's website as of July 10, 2026.
More nephrology clinics in Phoenix
AKDHC (Arizona Kidney Disease & Hypertension Center) is a private Arizona-based specialty center focused on kidney disease, hypertension, and transplant care, with locations across the Phoenix area and Lake Havasu City. Key points: - Services: Expert care in kidney disease, hypertension, transplant, and related research. - Locations: 3 offices in the United States, including Phoenix (3333 E Camelback Rd, Suite 180) and Lake Havasu City. - Team & size: Small private practice with about 6 employees; roles span medical, administrative, and research. - Contact: Main phone numbers include 602-997-0484 and 602-944-6882; homepage: akdhc.com. - Profile snapshot: Active, private ownership; annual revenue around $10.25M; strong web traffic (monthly visits ~13k) and highly US-centric audience. - Reputation: Employer rating ~3.0/5 from 37 reviews, with mixed feedback on compensation and culture. If you’re seeking leading kidney disease and hypertension specialists in Phoenix, AKDHC is a notable option with multiple locations and a research emphasis.
Comparing your options?
See other nephrology clinics in Phoenix, or search the full directory by insurance, ratings, and more.