The CORE Institute: Home
Orthopedics • Phoenix, AZ • Since 2005
About
The CORE Institute is a private medical practice specializing in musculoskeletal and neurological care, founded in 2005 and headquartered in Phoenix, Arizona. It operates 16 offices across the United States (primarily Arizona) and has a presence in Novi, Michigan. The Institute is recognized as a leading orthopedic group (Ranked #1 in Arizona by Ranking Arizona since 2012) and is part of Advanced Foot and Ankle Specialists. Key details: - Industry: Medical Practices - Headquarters: Phoenix, Arizona - Founded: 2005 - Ownership: Private; parent: Advanced Foot and Ankle Specialists - Locations: 16 U.S. offices (including Sun City areas and Gilbert, AZ; Novi, MI) - Contact: general inquiries at contactus@thecoreinstitute.com; phone 1-866-974-2673 - Website: thecoreinstitute.com If you’re looking to visit or contact The CORE Institute in Phoenix, use their Phoenix-area addresses listed among the 16 offices or call the main number for scheduling.
Clinic Type
Orthopedics
Address
18444 N. 25th Ave., Suite 210, Phoenix, AZ 85023, US
Phone
8669742673
patient.portal@thecoreinstitute.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Finance options via Athenahealth patient portal
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yahoo Local (The CORE Institute - North Phoenix): 2.0 out of 5 stars (237 reviews)
- Google Reviews (The Core Institute Specialty Hospital): 4.0 out of 5 stars (236 reviews)
- Healthgrades (The Core Institute Specialty Hospital): 72% recommend (HCAHPS data) (N/A)
Patients praise
- praise for the competence and knowledge of specific doctors and surgical teams
- successful surgical outcomes for some patients
- some positive experiences with physical therapy staff
- appreciation for the convenience of on-site imaging
Common complaints
- difficulty reaching administrative and billing departments via phone
- long wait times for return calls regarding billing and insurance issues
- unresponsiveness to patient complaints
- frustration with appointment scheduling and cancellations
- billing transparency issues
"No follow thru at the Core Institute on health care... Completed the request to have my xrays sent to Orthoarizona one month ahead... they could not tell me if they sent them or not."
— Better Business Bureau Review"I've been trying to get my credit balance back for months. You always have to leave a message and the message says they will call you back within 24 hours. My wife or I have called 4 times... no return call at all."
— Better Business Bureau Complaint"Outstanding care and doctors. I am finally pain free after two years. Dr. Byron Willis is amazing. Thank you!!!"
— Yelp ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- The Vein Health Center at The CORE Institute expands services with addition of new experts - The CORE Institute — Nov 17, 2025
- Clinical Study - PHOENIX magazine — Oct 31, 2025
- The CORE Institute Vein Clinic marks national awareness month — Sep 11, 2025
- The Next Generation of Pain Management - PHOENIX magazine — Sep 3, 2025
- Healthcare Co. Names New CEO for Arizona Orthopedic Network - Greater Phoenix In Business Magazine — Jun 30, 2026
Information sourced from the clinic's website as of July 10, 2026.
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