Penn Family Medicine Phoenixville
Family Medicine • Phoenixville, PA
Clinic Type
Family Medicine
Address
Phoenixville Medical Building 1, Suite 100, 824 Main Street, Phoenixville, PA 19460
Phone
610-935-7300
Uphsgift@upenn.edu
Opening Hours
Monday 8:30am - 5pm; Tuesday 8:30am - 5pm; Wednesday 8:30am - 5pm; Thursday 8:30am - 5pm; Friday 8am - 4:30pm
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What services are offered?
Family Medicine and general wellness for all ages.
Office Hours
Monday 8:30am - 5pm, Tuesday 8:30am - 5pm, Wednesday 8:30am - 5pm, Thursday 8:30am - 5pm, Friday 8am - 4:30pm
On call telephone access after hours and on weekends
On call telephone access available after hours and on weekends
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Leila Dumagsa-Mcgowan): 4.0/5 (20 ratings) (20 ratings; 1 review shown)
- WebMD (Dr. Melissa Hawtin): 4.0/5 (9 ratings) (9 ratings; 2 reviews shown)
- Healthgrades (Dr. Benjamin Chan): 5.0/5 (1 review) (1 review)
- Penn Family Medicine Phoenixville (WebMD practice listing): 0 ratings listed (Be the first to leave a review)
- Yelp (practice listing): No numeric rating captured in provided snippet (Not captured in provided snippet)
Patients praise
- Attentive, thorough providers and clear explanations
- Welcoming/friendly staff and good office experience
- Short wait times and good responsiveness (e.g., patient portal, phone/appointments)
Common complaints
- Occasional negative bedside manner/feeling talked down to
- Some patients report improvement areas (WebMD “Needs Improvement” categories)
"“She is not my usual Dr. and for that I am thankful, but for my appointment I was talked down to and treated like I had no knowledge about my health history, and was belittled for not sharing the same opinion as her.”"
— WebMD review excerpt for Dr. Leila Dumagsa-Mcgowan"“Listens to you and provides clear explanations.”"
— WebMD review excerpt for Dr. Melissa Hawtin"“Great care by a super nice, very well informed and careful doctor!”"
— Healthgrades review excerpt for Dr. Benjamin ChanSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Penn Primary Care Phoenixville — Nov 12, 2025
- Provider Profile | Penn Medicine — Sep 10, 2025
- Penn Family Medicine, Phoenixville, PA - Healthgrades — Feb 24, 2026
- Melissa Lynne Hawtin, DO - Penn Medicine — May 15, 2026
- Benjamin Chan, DO - Penn Medicine — May 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Phoenixville
Tower Health’s Phoenixville Hospital is a nonprofit, 144-bed Acute Care facility located in Phoenixville, PA and part of the Tower Health system. Key services include emergency care, inpatient and outpatient procedures, with notable programs such as an award-winning cardiovascular program, a fully accredited cancer center, a NAPBC-accredited breast health center, an acute inpatient rehabilitation center, and a large robotic surgery program. The hospital is Joint Commission accredited and designated as a Primary Stroke Center, reflecting quality outcomes across specialties like joint replacement and heart failure care. Contact: (610) 983-1000. Address: 140 Nutt Rd, Phoenixville, PA 19460.
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