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Clinic Type

Orthopedics / orthopedic injury & pain clinics

Address

Rapid City, South Dakota; Gillette, Wyoming (main offices in Rapid City, SD and Gillette, WY)

Phone

(605) 341-1414

Email

Opening Hours

Rapid City Hours: Monday – Friday: 9:00 a.m. – 7:00 p.m. Saturday – Sunday: 9:00 a.m. – 2:00 p.m. Gillette Hours: Monday – Friday: 8:00 a.m. – 5:00 p.m.

Services Offered

  • Pain management
  • Orthopedic care
  • Orthopedic urgent care
  • Orthopedic urgent care (Rapid City)
  • Nonoperative pain care
  • Board-certified pain medicine
  • Specialized orthopedic care

Team

  • Trevor Anderson, Board-certified pain medicine doctor; specialty-trained in nonsurgical care for pain — MD
  • Christopher Dietrich, Board-certified pain medicine doctor; specialty-trained in nonsurgical care for pain — MD

Insurance & Payment

Languages Spoken

FAQs

What is the contact number to consult with a pain management doctor?

Please request an appointment online or call (605) 341-1414.

Where are the main offices located?

Main offices in Rapid City, South Dakota, and Gillette, Wyoming.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • PainClinics.com (Dr. Tyler A. Ptacek): 4.9/5 (343)
  • PainClinics.com (Monument Health Pain Management): 4.9/5 (694)
  • Sanford Health (Dr. Trevor Anderson): 4.7/5 (826)

Patients praise

  • Compassionate and attentive care from doctors and medical providers
  • Effective pain management and personalized treatment plans
  • Professional and friendly atmosphere reported by many patients
  • High patient satisfaction ratings for specific providers

Common complaints

  • Difficulties reaching clinics via phone (long wait times, voicemails)
  • Concerns regarding billing practices and insurance information accuracy
  • Reports of rude or uncompassionate behavior by some administrative or medical staff

"Dr Ptacek is an amazing pain management provider. He takes time to listen to his patients and will keep trying to find the source of your pain, if not evident. Dr Ptacek and his team are highly compassionate."

PainClinics.com patient review

"Many patients praise the caring nature of the team, highlighting their concern and genuine effort to help manage pain effectively. ... Some customers note difficulties in reaching the clinic via phone, often encountering voicemail which hampers timely communication."

Wheree review summary for Monument Health Pain Management

"The front desk staff told me they accepted my insurance and charged me a copay. I then find out that they did NOT accept my insurance and I in turn got slammed with a huge bill."

TrustReviewers.com review regarding Black Hills Orthopedic & Spine Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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