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Clinic Type

Pharmacy

Address

607 Indian Health Road, Pine Ridge, SD 57770

Phone

605-867-5131

Email

DakotaAtHome@state.sd.us

Opening Hours

Emergency and Mental Health Services available 24 hours a day / 7 days a week

Emergency Care

Available 24/7

Services Offered

  • Emergency and Mental Health Services
  • 45 bed hospital
  • Emergency room
  • Obstetrics
  • Pediatrics
  • Prenatal Care
  • Surgical
  • Dental
  • Prescription Assistance
  • Free prescriptions for enrolled Native American tribe members at local IHS

Insurance & Payment

Languages Spoken

FAQs

Application process

Walk-in or call for information.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Pine Ridge IHS Hospital): Implied very low patient sentiment in recent reviews (e.g., ER doctor interaction described as rude/dismissive)
  • Homefacts (PHS Indian Hospital at Pine Ridge): Overall Hospital Rating: 42 (out of 100 shown on page) (Patient survey/response rate shown (multiple category response rates displayed) but exact review count not provided in snippet)
  • SeniorHealthDatabase (Pine Ridge IHS Hospital): CMS Overall Rating/Star Overall Rating shown; 48% recommended to others (as stated in highlights)
  • Hospital-data.com (PHS Indian Hospital at Pine Ridge): HCAHPS-style metrics displayed; nurses/doctors communication rates and overall rating distribution (0–10 scale) shown in table (Number of completed surveys: fewer than 100; response rate: 9% (per snippet))

Patients praise

  • Some patient-experience metrics appear relatively favorable in certain categories (e.g., pain well controlled and communication measures show substantial 'Always' percentages in displayed tables)
  • Some patients indicate willingness to recommend the hospital (e.g., 48% recommending in one data summary; multiple recommendation distributions shown)
  • Patient survey data includes aspects like cleanliness/quietness and discharge information, with some high 'Always' percentages for specific items

Common complaints

  • Negative reviews describing rude/dismissive or poor interactions with providers (notably ER doctor)
  • Reported quality-of-care concerns in broader coverage of IHS experiences (including misdiagnosis/“medical horror stories”)
  • Legal/malpractice-related allegations/settlement involving botched procedure and scrutiny of care quality
  • Complaints framed as nepotism/cronyism/racism contributing to poor health care

"“Terrible doctor. … Impersonal, rude, and dismissive. One of the worst doctor interactions I've had.”"

Healthgrades review snippet for Pine Ridge IHS Hospital

"“The federal government will pay $225,000 to settle a lawsuit brought by a woman who accused the Pine Ridge Indian Health Service Hospital and its staff of medical malpractice.”"

The Dakota Scout article summarizing government settlement

"Patients would rather stay home than risk getting care at Indian Health Service hospitals (as described in the article highlights)."

Argus Leader article about IHS patient horror stories/inadequate care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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