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St. Clair Health, a nonprofit health system based in Pittsburgh, has expanded with a new health care facility to better serve southwestern Pennsylvania. The organization offers a broad spectrum of services (urgent care, outpatient, imaging, lab, infusion, rehabilitation, and specialty care) and operates 7 locations within the United States. It is affiliated with the Mayo Clinic Care Network and employs about 625 staff, with revenue around $1.1 billion. The new facility joins St. Clair Health’s ongoing efforts to enhance access to high-quality inpatient and outpatient services, including cardiovascular, oncology, orthopedics, emergency/urgent care, and mental health services.

Clinic Type

Multi-Specialty Clinics

Address

1000 Bower Hill Road, Pittsburgh, PA 15243, US

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Dunlap Family Outpatient Center): 4.3/5 (44)
  • Birdeye (St. Clair Hospital): 3.1/5 (810)
  • Chamber of Commerce (Peters Township Outpatient Center): 4.0/5 (32)

Patients praise

  • Highly rated for clinical care, particularly in joint replacement and coronary intervention
  • Strong patient recommendation rates (ranging from 77% to 89%)
  • Positive experiences with specific doctors, nurses, and clinical staff described as professional and caring
  • Modern, clean, and well-designed new outpatient facilities
  • Efficiency in specific services like lab work at certain locations

Common complaints

  • Difficulty locating specific facilities and navigating signage
  • Long wait times in emergency departments and for lab services
  • Challenges with phone communication and reaching offices for appointments
  • Issues with billing departments and insurance processing errors
  • Reports of dismissive, rude, or unprofessional staff interactions in specific departments

"Dr. Alaey was amazing! I was a little nervous at first, but he made me feel so calm and comfortable. He explained everything clearly, with so much patience and kindness."

Patient review of Dunlap Family Outpatient Center

"The wait times are excessive with approximately 3 hours to just be triaged. Looking at hours to be seen."

Patient review of St. Clair Hospital Emergency Room

"I have been calling the Endocrinology Associates (#200) appointment line every week day at different times for the past week and always receive the 'this office is closed' recorded message with no voicemail or email option."

Patient review of Village Square Outpatient Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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