Rehabilitation - Berkshire Health Systems
Outpatient Rehabilitation • Pittsfield, MA
About
Summary: Berkshire Health Systems (BHS), a nonprofit healthcare provider based in Pittsfield, MA, offers comprehensive rehabilitation-related services across its system. Through Berkshire Medical Center (Pittsfield) and affiliated clinics, BHS provides inpatient and outpatient care, physical therapy, imaging, and other hospital-based services, along with community wellness and home health resources via the Berkshire Visiting Nurses Association. BHS operates 28 provider clinics and 51 office locations in Berkshire County, with 24-hour emergency care at its acute care facilities and satellite emergency services. For rehabilitation-specific needs, expect access to inpatient and outpatient rehab programs, physical therapy, and coordinated care within BHS’s integrated network. Contact: 855-855-2000 or 413-447-2000.
Clinic Type
Outpatient Rehabilitation
Address
10 Maple Avenue, Suite 100, Great Barrington, MA 01230
Phone
413-447-2000
BHSPatientExperience@bhs1.org
Opening Hours
Mon-Fri, 7:30am-5:00pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Fairview Hospital Outpatient Rehabilitation?
Mon-Fri, 7:30am-5:00pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ProjectKnow.com (McGee Recovery Center): 3.8 out of 5 stars (based on 14 reviews) (14)
- DrRacheleEidelman.com (Center for Rehabilitation): Variable (based on anecdotal patient feedback) (3)
Patients praise
- Expertise of therapists, particularly in specialized areas like pelvic floor health
- Effective, clear, and practical therapy exercises provided by some staff
- Compassionate and patient-centered approach reported by some patients
- Successful, short-term recovery outcomes in some substance abuse programs
Common complaints
- Reported poor performance compared to other inpatient rehab providers
- Challenges with billing accuracy and insurance communication
- Frustrations with administrative support (e.g., patient portals, phone support)
- Reports of rude or unprofessional staff behavior in some departments
- Concerns regarding limitations on treatment planning and long-term options in recovery programs
"Can't be trusted. I work for this hospital system and was told my physical therapy would be included, then when I got a bill in the mail everyone denied ever having told me."
— DrRacheleEidelman.com"They are not very Good,but its not a private rehab, they do their best, but are restricted by what a "NURSE PRACTIONER" NOT a DR!!!seriouslly!!!"
— ProjectKnow.com"Both therapists specialized in pelvic floor health and were extremely knowledgeable and professional."
— DrRacheleEidelman.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Berkshire Medical Center earns Gold Seal certification for joint replacement | Bizbrief | The Berkshire Eagle — Feb 10, 2026
- Expanding Access to Mental Health Care - Berkshire Health Systems — Apr 6, 2026
- Berkshire Medical Center Earns Blue Distinction Center Designation for Quality in Knee and Hip Replacement Surgeries - Berkshire Health Systems — Sep 26, 2025
- Berkshire Health Systems Urgent Care Opening Third Location in North Berkshire - Berkshire Health Systems — Dec 12, 2025
- Excellence in Stroke Care, Close to Home - Berkshire Health Systems — Feb 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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