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About

Great Plains Health (North Platte, NE) is a nonprofit, 116-bed acute-care regional medical center serving western/central Nebraska, northern Kansas, and southern South Dakota. Key details: - Founded 1975; headquarters in North Platte; presence in Kenya - About 1,200 employees; 238 staff physicians (+12.7% YoY) - 90 physicians across nearly 30 specialties - Services: heart and vascular, cancer (American College of Surgeons–accredited center), orthopedics, neurology, women's services, sports medicine, emergency medicine - Level III trauma center; emergency physicians are residency-trained and board-certified - Accredited by CIHQ - Offers bariatric surgery (Level II) and participates in clinical trials - Contact: 308-568-8000 - Website: gphealth.org If you’re specifically seeking family medicine at Great Plains Health, the organization provides a broad family medicine framework within its 30+ specialties, but no standalone “Family Medicine” department is highlighted in the provided details. For family medicine appointments, consider checking their clinics/offices page or calling the listed number for a physician in the family medicine/primary care network.

Clinic Type

Family Medicine

Address

Oak Street Medical Building, 625 W. William Ave., Suite 230, North Platte, NE 69101

Phone

308-568-4700

Email

mcgownm@gphealth.org

Opening Hours

Hours: Monday through Friday, 8 a.m. to 5 p.m. (for Great Plains Family Medicine); additional hours listed for other clinics not specified here

Telehealth

Yes (via MyChart patient portal)

Services Offered

  • Family medicine
  • Wellness care
  • Same-day appointments
  • Ongoing management of chronic illnesses
  • Pregnancy and newborn care
  • Department of transportation physicals
  • Geriatric care
  • Family planning
  • Physician-ordered specialty services
  • Medical procedures

Technology & Equipment

  • Electronic health records system (shared with hospital)
  • MyChart patient portal

Insurance & Payment

Languages Spoken

FAQs

What services are offered by Great Plains Family Medicine?

Wellness care, same-day appointments, ongoing management of chronic illnesses, pregnancy and newborn care, DOT physicals, geriatric care, family planning, specialty services, and medical procedures.

Hours: Monday through Friday, 8 a.m. to 5 p.m.

Information shown in hours section.

Awards & Accreditations

  • Awards of Excellence (from About Us) - link provided in extras

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals: 4.6 out of 5 stars (Dr. Janet Bernard) (11 ratings, 4 written reviews)
  • PlainHospital (HCAHPS data): 2 to 4 out of 5 stars (Hospital-wide survey ratings)

Patients praise

  • compassionate, professional, and knowledgeable care from specific doctors and nurses
  • good bedside manner and thorough explanations of health conditions/labs
  • efficient and helpful front desk and nursing support in family medicine offices
  • long-term continuity of care with established physicians

Common complaints

  • long wait times in the emergency department
  • reports of rude or uncommunicative staff/nurses
  • concerns regarding discharge processes and post-discharge information
  • frustrations with billing and administrative services
  • allegations of improper patient care or miscommunication regarding medical conditions

"I love Dr. Vantipalli! She has been a huge help through some health issues and has encouraged and motivated me to live a healthier lifestyle. The office staff has been good too and all the nurses do a great job!"

LocalityBiz Review

"We chose Dr. Janet our of the phone book, and boy, were we blessed! She is so very gentle and loving. We would often recieve a follow up call from the doctor herself a few days after being in her office..."

Vitals Review

"If I could give a 0 I would. I was flown in flight for life with heart trouble. I spent 5 hours in the ER with only a Dr Smith coming in twice during that whole time and the nurses left a lot to be desired..."

a-better-place.com Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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