Cook Children's Pediatrics (Plano)
Pediatrics • Plano, TX • 1 in Plano (Plano office) locations
Clinic Type
Pediatrics
Address
Plano, TX (Cook Children’s Plano office)
Phone
+1 972-596-2131
family.library@cookchildrens.org
Opening Hours
Thursday 8:00 AM - 5:00 PM; Friday 8:00 AM - 12:00 PM; Saturday Closed; Sunday Closed; Monday 8:00 AM - 5:00 PM; Tuesday 8:00 AM - 5:00 PM; Wednesday 8:00 AM - 5:00 PM
Telehealth
Available (virtual video visits for certain appointments)
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
Current Offers
New patient special — null
FAQs
What services are offered at Cook Children's Pediatrics (Plano)?
Well checks, immunizations, school and sport physicals, flu shots, developmental problems, acute illness, chronic conditions, and more. We also offer access to specialty clinics and urgent care options.
What services are offered at Cook Children's Plano Pediatrics?
Well checks, immunizations, school and sports physicals, injury treatment, care for short-term illnesses and longer-lasting conditions.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Cookchildrens.org (provider page ratings): ~4.9/5 (example provider profiles shown) (~45–112 ratings shown across listed providers)
- Vitals.com: Example provider ratings include 4.7, 3.4, 4.2 (across providers) (No review count provided in snippet (page states be first to leave a review))
Patients praise
- High provider ratings on Cook Children’s site (multiple pediatricians shown around ~4.8–5.0)
- Caring/attentive doctors and nurses; patients say they listen and explain thoroughly
- Reasonably quick visits/wait times and ability to see doctor same day (in at least one review)
Common complaints
- Administrative/front-desk issues reported (rudeness, poor communication, paperwork handled poorly)
- Problems with records/communications and coordination (e.g., x-ray results/fax issues)
- Billing/insurance surprises (e.g., billed later for an item claimed covered/free)
"“Dr. Dao is amazing and super attentive. The nurses are great and the wait time is less than 5 mins each time.”"
— localitybiz.com (Cook Children’s Pediatrics Plano)"“The front desk staff were unfortunately quite rude, and the paperwork process was poorly handled… I nearly walked out…”"
— localitybiz.com (Cook Children’s Pediatrics Plano Legacy)"“I kept calling… about my sons x-ray 4 to 5 times… Frustrating experience.”"
— localitybiz.com (Cook Children’s Pediatrics Collin County — Plano)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cook Children’s Opens New Multispecialty Clinic in Plano — Apr 30, 2026
- Connect Newsletter (April 30, 2026) — Apr 30, 2026
- Celebrating Anniversaries Throughout the Cook Children’s Physician Network — Nov 20, 2025
- Children's Medical Center Plano opens Public Amenities Corridor | Community Impact — Jun 2, 2026
- Six Cook Children’s Specialties Among Top in Country - Tanglewood Moms — Oct 20, 2025
Information sourced from the clinic's website as of July 11, 2026.
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